Remote Project & Implementation Specialist (Travel 50%)

Jonas Software; Atlanta, Northern (GA, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Common CENTSTM Solutions, Inc. is seeking a Project and Implementation Specialist to manage system implementations, on-site installations, hardware staging and user training. This role collaborates with Project Managers to map and complete deliverables according to each project's requirements.

The position supports remote work with up to 50% on-site travel. You will liaison with customers and internal teams, translate technical concepts for non-technical audiences, and help ensure a successful

Qualifications

• 2+ years in a professional services role focused on training and implementation.
• Implementation experience with strong customer-service focus.
• Ability to translate technical topics for non-technical audiences.
• Willingness to travel up to 50% and adapt to project needs.
• Healthcare, Senior Living, or Food Service experience is a plus.

Responsibilities

• Implement projects as assigned by the Director of Professional Services.
• Coordinate on-site installations and hardware staging.
• Train end users and document project deliverables.
• Maintain clear communication with customers and internal teams.
• Address escalations from other departments.

Skills

Professional services

Implementation

Customer service

Technical communication

Training

Travel readiness

Job description

Common CENTSTM Solutions, Inc. is seeking a Project and Implementation Specialist to manage system implementations, on-site installations, hardware staging and user training. This role collaborates with Project Managers to map and complete deliverables according to each project's requirements.

The position supports remote work with up to 50% on-site travel. You will liaison with customers and internal teams, translate technical concepts for non-technical audiences, and help ensure a successful