Remote Project Delivery Director — Client Partnerships Lead

Verto People Ltd; Los Gatos (CA); Remote; USD 155,000 - 190,000; Full time

Benefits offered by this job

Fully remote work

Medical, dental, and vision insurance

Flexible PTO and 401(k) matching

Bonus for strategic client growth

Job summary

Verto People Ltd is seeking a Project Delivery Director for a remote, full-time role in the US market. You will lead key CRO client partnerships, oversee end-to-end clinical trial delivery, and manage project finances to drive profitability and strategic growth.

In this senior, client-facing position you will coordinate cross-functional teams, shape strategic directions, and support business development initiatives while maintaining high-quality standards and strong client relationships.

Qualifications

• Previous account management or client relationship leadership experience within a CRO is essential.
• Strong understanding of clinical trial operations and end-to-end project delivery.
• Proven experience managing client portfolios, project budgets, and financial performance.
• Experience overseeing multiple clinical projects and cross-functional teams.
• Commercial awareness, including contract management, proposals, and business development.
• Ability to build trusted relationships with pharmaceutical and biotechnology clients.
• Strong leadership, communication, problem-solving, and stakeholder management skills.
• Comfortable working in a fast-paced, client-focused environment.

Responsibilities

• Act as the primary strategic contact for key CRO clients, building strong, long-term partnerships.
• Oversee clinical trial delivery, ensuring projects meet quality, budget, and timeline expectations.
• Manage project financials, including budgets, forecasting, gross margins, resource allocation, and profitability.
• Lead contract management activities, including renewals, amendments, and commercial negotiations.
• Identify opportunities for account growth, client retention, and business expansion.
• Support business development activities, including RFP responses, proposal development, and bid defence presentations.
• Provide strategic oversight of project teams, resolving operational challenges and resource constraints.
• Lead, mentor, and support cross-functional clinical operations teams.

Skills

Account leadership

Client relationship management

Clinical trial operations

Budget & forecasting

Cross-functional leadership

Commercial awareness

Job description

Verto People Ltd is seeking a Project Delivery Director for a remote, full-time role in the US market. You will lead key CRO client partnerships, oversee end-to-end clinical trial delivery, and manage project finances to drive profitability and strategic growth.

In this senior, client-facing position you will coordinate cross-functional teams, shape strategic directions, and support business development initiatives while maintaining high-quality standards and strong client relationships.