Remote Project Data Coordinator & Client Success

Military, Veterans and Diverse Job Seekers; San Diego (CA); Remote; USD 42,000 - 64,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers is seeking a Project Data Assistant (REMOTE) to validate expectations with customers, manage multiple projects, and serve as a liaison among field technicians, management, and customers. You will ensure timely project completion with proactive communication and strong organizational skills.

The role emphasizes independent work, superb customer service, and collaboration across subcontractors, with familiarity in Salesforce and Microsoft Office to

Qualifications

• Excellent organizational and time management skills.
• Excellent communication and interpersonal skills; both written and verbal.
• Extraordinary commitment to the highest level of customer service.
• Fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.).
• Proven ability to function in all phases of the project development, from sales proposals and design, through project completion and closeout.
• Knowledge/Proficiency in Salesforce.
• Demonstrated sense of urgency and ownership in all assignments.
• Ability to collaborate closely with other team members on a wide variety of projects.

Responsibilities

• Validates expectations with customers before, during, and after project completion.
• Exceeds customer expectations on a regular basis while performing excellent customer service.
• Successfully manages multiple projects through all phases.
• Ability to work independently under pressure, to organize and prioritize workloads, and to keep several projects progressing to completion with little or no direction.
• Ability to weigh options, foresee consequences, and employ good judgment.
• Serves as a liaison between field technicians, department management, government bodies, and customers.
• Use independent judgment to handle and troubleshoot all inquiries, questions, and complaints.
• Proactively completes projects on time.
• Reviews and oversees completed plans and project documentation for accuracy.
• Monitors equipment production to ensure product integrity.
• Consistently meets the overall project deadlines in a timely manner.
• Builds trust and confidence with contractors and the Project Management Team.
• Assists with managing multiple subcontractors across multiple states.
• Recruits and develops business relationships with new subcontractors.
• Drives sales and profitability through effective and efficient project execution.
• Understands principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Skills

Organizational skills

Communication skills

Customer service mindset

Team player

Proactive/ownership

Sales understanding

Microsoft Office proficiency

Salesforce proficiency

Apple ecosystem fluency

Project lifecycle knowledge

Tools

Salesforce

Microsoft Office

Job description

Military, Veterans and Diverse Job Seekers is seeking a Project Data Assistant (REMOTE) to validate expectations with customers, manage multiple projects, and serve as a liaison among field technicians, management, and customers. You will ensure timely project completion with proactive communication and strong organizational skills.

The role emphasizes independent work, superb customer service, and collaboration across subcontractors, with familiarity in Salesforce and Microsoft Office to