Remote Program Mentor & Student Success Coach

Western Governors University; United States; Remote; USD 61,000 - 91,000; Full time

Benefits offered by this job

Bonuses

Health benefits

Tuition discount

Job summary

Western Governors University (WGU) is seeking a full-time Program Mentor to guide students through competency-based online programs. Mentors provide coaching, academic support, and career development for a group of learners, ensuring progress and success in a flexible, student-focused environment.

Program Mentors work approximately 40 hours per week from a home-based setting across the continental United States, with occasional travel up to 20%.

Qualifications

• Masters or advanced degree and all applicable licenses or certifications for a degree program.
• Minimum 3 years of experience providing student support, mentoring and/or instruction within a K-12 certified school.
• Ability to work a student-friendly schedule including evenings/weekends and travel up to 20%.

Responsibilities

• Acts as a steward for carrying out WGU's mission and strategic vision.
• Demonstrates commitment to student success evidenced in goal setting, student outcomes, and notes.
• Supports students with coaching and guidance for academic progress and career competency development.
• Maintains a student-friendly schedule and responds to learner needs.
• Uses technology-based teaching/communication platforms to aid progress.
• Collaborates with university professionals to promote a student-obsessed atmosphere.
• Exhibits WGU Leadership Principles consistently.
• Performs related duties as assigned.

Skills

Organized & detail-oriented

Tech proficiency

Customer service

Communication skills

Education

Master's or advanced degree

Job description

Western Governors University (WGU) is seeking a full-time Program Mentor to guide students through competency-based online programs. Mentors provide coaching, academic support, and career development for a group of learners, ensuring progress and success in a flexible, student-focused environment.

Program Mentors work approximately 40 hours per week from a home-based setting across the continental United States, with occasional travel up to 20%.