Online Program Mentor & Student Success Coach

WGU; United States; Presencial; USD 61 000 - 91 000; Tempo integral

Resumo da oferta

WGU is seeking a Program Mentor to coach and guide students through online, competency-based degree programs. You will monitor academic progress, provide proactive student support, and help learners develop lifelong skills using technology-driven teaching tools.

The role emphasizes strong communication, organization, and the ability to work with diverse learners in a student-centered environment, including evenings or weekends as needed.

Qualificações

• Masters or Advanced degree and all applicable licenses or certifications for a degree program.
• Minimum 3 years of experience providing student support, mentoring, coaching and/or instruction within a K-12 certified school.
• Demonstrated ability to work with diverse learner profiles.
• Ability to work a student-friendly schedule (evenings/weekends).

Responsabilidades

• Acts as a steward for carrying out WGU's mission and strategic vision.
• Coach and guide students through programs to support competency development.
• Monitor student progress and provide proactive outreach to learners.
• Use technology-based teaching and communication platforms to aid students in their academic progress.

Conhecimentos

Well organized

Data entry

Email/Calendar proficiency

Customer service

Written communication

Formação académica

Master's degree

Descrição da oferta de emprego

WGU is seeking a Program Mentor to coach and guide students through online, competency-based degree programs. You will monitor academic progress, provide proactive student support, and help learners develop lifelong skills using technology-driven teaching tools.

The role emphasizes strong communication, organization, and the ability to work with diverse learners in a student-centered environment, including evenings or weekends as needed.