Program Mentor - Leavitt School of Health

Western Governors University; United States; Remote; USD 61,000 - 91,000; Full time

Benefits offered by this job

Bonuses available

Health, dental, vision, telehealth

HSA/FSA

Life insurance

Disability coverage

Retirement savings plan

Tuition discount

Flexible PTO

Parental leave

Job summary

Western Governors University seeks a dedicated Program Mentor to support nursing students and drive student success. The role offers a student-centric schedule, including evenings and weekends, with remote work from within the continental United States.

The candidate must hold an active RN license, a master's or higher degree, and at least three years of mentoring or instructional experience in distance education contexts. WGU provides comprehensive benefits and competitive pay range.

Qualifications

• Masters or advanced degree and all applicable licenses or certifications for a degree program.
• Active, unencumbered license to practice as a Registered Nurse.
• Minimum 3 years of experience providing student support, mentoring, coaching and/or instruction.

Responsibilities

• Provide direct, comprehensive support, coaching, and guidance to a load of assigned students.
• Monitors the progress of assigned students and offers proactive support and outreach.
• Responds with urgency to meet student needs and communicates professionally with students and the WGU community.
• Uses technology-based teaching and communication platforms to aid students in their academic progress.
• Collaborates with other professionals within the university to promote a positive atmosphere.

Skills

Organized

Tech savvy

Customer service

Interpersonal communication

Diversity-friendly

Evenings/weekends possible

Education

Master's degree or higher

Registered Nurse license

Tools

MS Office

Database software

Email

Calendar tools

Word processing

Job description

Job Description

If you're passionate about building a better future for individuals, communities, and our country—and you're committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Faculty 504Pay Range: $60,600.00 - $90,900.00

Essential Functions and Responsibilities

• Acts as a steward for carrying out WGU's mission and strategic vision.
• The Program Mentor must demonstrate a high level of commitment to student success as evidenced in goal setting, student outcomes, and student notes. Student success, by MSS standards, includes identifying urgent student need as displayed by LCD and Caseload tools as well as notes and documentation for each student, responding to emails and phone calls promptly, and overall attention to urgent student need.
• Offers direct, comprehensive support, coaching, and guidance to a load of assigned students.
• Provides WGU and program-level expertise to students and maintains that expertise through ongoing development activities.
• Fosters student learning through innovative and motivational teaching and coaching practices.
• Responds with urgency to meet student needs and communicates professionally and respectfully with students and all other members of the WGU community.
• Maintains a consistent, student-friendly schedule with a selection of outside hours to accommodate various student needs.
• Monitors the progress of assigned students and offers proactive support and outreach to those students.
• Uses technology-based teaching and communication platforms to aid students in their academic progress.
• Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere.
• Consistently exhibits WGU Leadership Principles.
• Maintains knowledge within assigned college.
• Performs other related duties as assigned.

Knowledge, Skill and Abilities

• Well organized - conscientious and thorough with detail.
• Must demonstrate technological competency: Data entry, email, calendar, word processing, and database programs.
• Extraordinary customer service and communication skills.
• Strong interpersonal and written communication skills, with ability to present information clearly, concisely, and accurately; friendly, persuasive speaking and writing style.
• Demonstrated ability to work with diverse learner profiles.
• Ability to work a student-friendly schedule (evenings/weekends).
• This is a full-time position, and you must be able to work a student-centric schedule, which will include working 10 hours outside your time zone

Job Qualifications

Required Minimum Qualifications

• Masters or Advanced degree and all applicable licenses or certifications for a degree program.
• Active, unencumbered license to practice as a Registered Nurse
• Minimum 3 years of experience providing student support, mentoring, coaching and/or instruction.

Preferred Qualifications

• Strong experience with distance education and distance learning students is preferred.
• Coaching certification (ICF ACC/PCC/MCC or similar).
• Highly preferred: compact licensure

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Works primarily from home within the continental United States and is available to travel to meetings as required.

Disclaimer: This Job Description has been designed to indicate the general nature, essential duties, and responsibilities of work performed by employees within this classification. It does not contain a comprehensive inventory of all duties, responsibilities, and qualifications that are required of the employee to do this job. Duties, responsibilities, and activities may change at any time with or without notice. This Job Description does not constitute a contract of employment and the University may exercise its employment-at-will rights at any time.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [e-mail].

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.