Remote Program Manager - Data Solutions

AGDATA, LP; Charlotte (NC); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

Tuition reimbursement

Flexible work from home

Job summary

AGDATA is seeking a Program Specialist to serve as a key liaison for our global customer base within the Program Management and Fulfillment organization.

You will interpret client marketing programs, align priorities, and produce accurate earnings calculations by collaborating with clients on program specs, building incentive programs, managing calendars, and ensuring quality control of calculations and exposure outputs.

Qualifications

• Bachelor's degree or equivalent experience.
• Understanding of processes, best practices, and workflow design and implementation.
• Ability to prioritize workload to meet deadlines and objectives.
• Strong problem solving, critical thinking, and troubleshooting abilities.
• Detail-oriented, highly organized, adaptable to evolving requirements.
• Ability to translate client requirements into written specifications and develop solutions.
• Ability to work in a team and build relationships with colleagues and clients.
• Self-starter; able to work independently with minimal supervision.
• Familiar with MS Office and SQL.
• Familiar with Agile, JIRA or other management systems.

Responsibilities

• Create and test program calculations in the program calculation tool.
• Adhere to program management processes and documentation, perform basic SQL queries and analysis, review data, create reports.
• Coordinate and track tasks, deliverables and client communication.
• Participate in all audits; ensure processes align with the control plan.
• Coordinate with Program Management and QA teams on strategies to meet client needs.
• Research issues and assist in finding solutions for client needs.

Skills

Process design

Workflow design

SQL queries

Agile

JIRA

Client relations

Problem solving

Time management

Education

Bachelor’s degree or equivalent experience

Tools

MS Office

SQL

Job description

AGDATA is seeking a Program Specialist to serve as a key liaison for our global customer base within the Program Management and Fulfillment organization.

You will interpret client marketing programs, align priorities, and produce accurate earnings calculations by collaborating with clients on program specs, building incentive programs, managing calendars, and ensuring quality control of calculations and exposure outputs.