Remote Professional Services Consultant - AI-Driven Implementations

Pendo; Raleigh (NC); Hybrid; USD 112,800 - 135,000; Full time

Benefits offered by this job

Highly competitive employer-heavy coverage

Strong 401(k) match

Equity options

Flexible time off

Job summary

Pendo is looking for a Professional Services Consultant to enhance customer onboarding and implement high-value use cases for effective platform utilization. In this role, you'll manage multiple projects, requiring communication and technical skills while ensuring customer satisfaction. Candidates should have 3+ years in consulting roles and proficiency in relevant technologies.

This position supports a hybrid work culture, with remote options available, and offers a competitive salary of USD 112,800 – 135,000.

Qualifications

• 3+ years in consulting or customer-facing SaaS roles.
• Experience managing multiple projects with a focus on quality and satisfaction.
• Proficiency in CSS and HTML, and coding in JavaScript, Python, or Node.js.

Responsibilities

• Lead onboarding engagements to accelerate customer time-to-value.
• Partner with customers to discover and prioritize high-value use cases.
• Enable customers on Pendo products to enhance platform usage.

Skills

Customer engagement leadership

Communication skills

Project management

Technical proficiency in HTML/CSS

JavaScript proficiency

Tools

REST APIs

Event-driven architectures

Job description

Pendo is looking for a Professional Services Consultant to enhance customer onboarding and implement high-value use cases for effective platform utilization. In this role, you'll manage multiple projects, requiring communication and technical skills while ensuring customer satisfaction. Candidates should have 3+ years in consulting roles and proficiency in relevant technologies.

This position supports a hybrid work culture, with remote options available, and offers a competitive salary of USD 112,800 – 135,000.