Remote Product Systems Analyst — Business-IT Liaison

Cardinal Health; San Juan (PR); A distancia; USD 82.000 - 117.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

Paid time off

Health savings account

401k savings plan

MyFlexPay access

Flexible spending accounts

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Descripción de la vacante

Cardinal Health in the United States is seeking a Product Systems Analyst for the Commercial Technologies portfolio. The role liaises between business and IT, analyzing product needs, defining requirements, and supporting the solutions design process.

You will work with OptiFreight IT team, engineers, and external providers in a highly collaborative environment. Responsibilities include understanding 3rd party TMS platforms, performing integrations, and communicating with stakeholders.

Formación

• Bachelor's degree in related field, or equivalent work experience, preferred.
• 4-8 years of experience, preferred.
• Technical aptitude with scripting (Python), SQL, and API testing (Postman, Bruno).
• Technical aptitude with application diagnostics and debugging (Dynatrace, Splunk).
• Agile/Scrum/Kanban team experience, Jira and ServiceNow experience preferred.
• Ability to multi-task and manage multiple assignments.
• Strong communication skills and the ability to explain decisions, ask questions, discuss requirements, and speak with stakeholders and internal customers.
• Passionate about helping customers and meeting business objectives.
• Java or other programming experience preferred.
• Sales or customer service experience would be desirable.

Responsabilidades

• Specialize in understanding key technical features of existing 3rd party TMS platforms.
• Partner with IT team members to perform integration implementation and testing.
• Attend customer meetings, listen and analyze customer needs, and present possible solutions to stakeholders.
• Meet with stakeholders, analyze business needs, and communicate to IT teams.
• Set clear expectations with stakeholders.
• Ensure timely delivery of deliverables.
• Maintain alignment with internal CAH business and IT stakeholders.
• Take reports of defects, bugs, issues, and create incident tickets and resolve.
• Define and operationalize role.
• Query SQL databases to answer questions.

Conocimientos

Python scripting

SQL

API testing

App diagnostics

Agile/Scrum/Kanban

Multi-tasking

Communication skills

Java

Sales or customer service

Educación

Bachelor's degree

Herramientas

Jira

ServiceNow

Dynatrace

Splunk

Postman

Bruno

Descripción del empleo

Cardinal Health in the United States is seeking a Product Systems Analyst for the Commercial Technologies portfolio. The role liaises between business and IT, analyzing product needs, defining requirements, and supporting the solutions design process.

You will work with OptiFreight IT team, engineers, and external providers in a highly collaborative environment. Responsibilities include understanding 3rd party TMS platforms, performing integrations, and communicating with stakeholders.