Remote Product Support Specialist: Loan Accounting

SitusAMC; Santa Fe (NM); Remote; USD 70,000 - 85,000; Full time

Benefits offered by this job

PTO

Paid holidays

Medical

Dental

Vision

Life

Disability insurance

401K

Job summary

SitusAMC is seeking a Senior Analyst level professional to deliver loan accounting and investor reporting services using SBO. You will support data management, remittance reconciliation, and key pool/master servicing functions while engaging with clients and cross-functional teams.

The role requires 5+ years in the field, strong Excel skills, and the ability to read ARM notes. This is a remote, full-time position with competitive compensation and benefits.

Qualifications

• Bachelor's degree in accounting or finance or equivalent
• 5+ years of industry experience at Senior Analyst level
• 3+ years in loan accounting, investor accounting, or investor reporting preferred
• Strong math and analytical skills
• Advanced Excel skills with large data sets
• Ability to seek detailed information impacting clients
• Strong interpersonal and communication skills
• Experience with SBO loan accounting system a plus
• Ability to read and parameterize ARM notes
• Experience with database models and SQL
• Experience testing software enhancements or bug fixes
• Understand and reconcile custodial accounts
• Self directed and motivated to deliver high quality solutions and services.

Responsibilities

• Executes client loan accounting and investor reporting functions using SBO
• Performs remittance processing for client implementations and conversions
• Communicates with clients via phone, email, or other means as frontline contact
• Provides ongoing system and business support, researching and resolving issues
• Directs loan accounting and system testing for new development initiatives
• Recommends business process improvements based on product knowledge
• Conducts user training and maintains training materials with the tech services group
• Performs other duties as assigned by management

Skills

Excellent communication

Strong math and analytical

Attention to detail

Client interaction

Self-motivation

Education

Bachelor's degree in accounting or finance

Tools

SBO loan accounting

SQL queries

Oracle

SQL Server

Job description

SitusAMC is seeking a Senior Analyst level professional to deliver loan accounting and investor reporting services using SBO. You will support data management, remittance reconciliation, and key pool/master servicing functions while engaging with clients and cross-functional teams.

The role requires 5+ years in the field, strong Excel skills, and the ability to read ARM notes. This is a remote, full-time position with competitive compensation and benefits.