Remote Product Support Analyst - Loan Accounting

SitusAMC; Providence (RI); Remote; USD 70,000 - 85,000; Full time

Benefits offered by this job

PTO

Paid holidays

Medical

Dental

Vision

Life

Disability insurance

401K

Job summary

SitusAMC is seeking a remote Senior Analyst to provide loan accounting and investor reporting services using the SBO platform. You will manage data, remittance reconciliation, and key pool or master servicing functions for clients, interacting with the Assistant VP and client teams.

This role emphasizes collaboration, testing new features, supporting client implementations, and delivering high-quality solutions across technology and accounting services.

Qualifications

• Bachelor's degree in accounting or finance or equivalent combination of education and experience.
• 5+ years of industry/analyst experience at Senior Analyst or Analyst level.
• 3+ years in loan accounting, investor accounting, or investor reporting.
• Strong math and analytical skills.
• Advanced Microsoft Excel skills with large data sets.
• Proactive in seeking detailed information impacting clients.
• Strong interpersonal, analytical, attention to detail, follow-up.
• Excellent verbal and written communication.
• Experience with SBO loan accounting system is a plus.
• Ability to read and parameterize ARM notes.
• Experience working with software development teams.
• Strong understanding of database models; ability to run SQL queries in Oracle/SQL Server.
• Experience testing software enhancements or bug fixes.
• Understand and reconcile custodial accounts.
• Self-directed and motivated to deliver high quality solutions.

Responsibilities

• Executes on client loan accounting and investor reporting functions utilizing SBO.
• Performs remittance processing in client implementation and conversion functions.
• Communicates with clients via phone, email, or other means as a front-line contact.
• Provide ongoing system and business support for clients including researching and resolving production issues.
• Direct loan accounting and system functionality testing to validate new development initiatives and client execution.
• Recommend business process improvements based on knowledge of products, services, and systems.
• Conduct user training and maintain training materials in collaboration with the technology services training organization.
• Such other activities as may be assigned by your manager.

Skills

SBO Loan Accounting

Loan Accounting

Investor Reporting

SQL Queries

Advanced Excel

Client Communication

Problem Solving

Software Testing

Data Analysis

Education

Bachelor's degree in accounting/finance

Tools

SBO System

SQL Server

Oracle

Job description

SitusAMC is seeking a remote Senior Analyst to provide loan accounting and investor reporting services using the SBO platform. You will manage data, remittance reconciliation, and key pool or master servicing functions for clients, interacting with the Assistant VP and client teams.

This role emphasizes collaboration, testing new features, supporting client implementations, and delivering high-quality solutions across technology and accounting services.