Remote Product Leader-Field Services

Insight Global; United States; À distance; USD 185 000 - 200 000; Plein temps

Avantages offerts par ce poste

20% annual bonus

Unlimited PTO

Remote-first role

Travel up to 35% domestically

Résumé du poste

Insight Global seeks an experienced product and business leader to drive strategy, growth, and commercialization for our Field Service software portfolio. You’ll serve as industry SME, responsible for product strategy, AI innovation, and team leadership across solutions.

You will own the strategy, pricing, and go-to-market plans, lead cross-functional collaboration with Product, Sales, Marketing, and Services, and translate customer needs into measurable business outcomes while guiding a

Qualifications

• Must have 7+ years in product management or portfolio leadership for SaaS.
• Deep Field Service industry experience.
• Proven ability to own strategy, growth and financial outcomes.
• Strong track record leading cross-functional teams and PMs.

Responsabilités

• Own the strategy and growth plan for the Field Service software portfolio.
• Define and execute the AI roadmap for field service workflows.
• Lead pricing, packaging, and commercialization strategies.
• Drive product investments based on customer needs and market trends.
• Partner with Product, Sales, Marketing, CS, and Professional Services.
• Lead customer advisory councils and executive-level client discussions.
• Monitor portfolio performance, adoption, revenue growth, and profitability.
• Prioritize AI, automation, analytics, and workflow improvements.
• Translate customer pain points into product and business outcomes.
• Manage and develop a team of Product Managers (PM Builders).
• Serve as the executive voice of the Field Service industry within the company.

Connaissances

Field Service domain knowledge

Strategy & growth leadership

Cross-functional leadership

P&L ownership

Executive communication

AI capability in product

PM team leadership

Remote work w travel

Description du poste

We are seeking an experienced product and business leader to drive strategy, growth, and commercialization for our Field Service software portfolio. This portfolio supports office technology dealers, managed print providers, equipment service organizations, and commercial field service businesses. You will serve as the industry's subject matter expert, responsible for product strategy, AI innovation, commercial success, and team leadership across solutions.

What You'll Do

• Own the strategy and growth plan for the Field Service software portfolio
• Define and execute the AI roadmap for field service workflows
• Lead pricing, packaging, and commercialization strategies
• Drive product investments based on customer needs and market trends
• Partner with Product, Sales, Marketing, Customer Success, and Professional Services teams
• Lead customer advisory councils and executive-level client discussions
• Monitor portfolio performance, adoption, revenue growth, and profitability
• Prioritize AI, automation, analytics, and workflow improvements
• Translate customer pain points into product and business outcomes
• Manage and develop a team of Product Managers (PM Builders)
• Serve as the executive voice of the Field Service industry within the company

Required Qualifications

• 7+ years of experience in Product Management, Industry Solutions, General Management, or Portfolio Leadership for a SaaS company (ERP is a plus)
• Deep experience in the Field Service industry
• Experience owning strategy, growth, and financial outcomes
• Track record of leading cross-functional teams (groups of 2-6+ direct reports)
• Experience managing Product Managers and building high-performing teams
• Strong customer-facing and executive communication skills
• Proven success owning business strategy and P&L performance
• Strong understanding or some experience with AI creating an application or prototype
• Sit remote but travel up to 20-35% domestically (occasional international)

Compensation:

$185K to $200K per year annual salary + 20% bonus + unlimited PTO

Exact compensation may vary based on several factors, including skills, experience, and education.