Remote Product Experience Lead

Cardinal Health, Inc.; Austin (TX); Remote; USD 107,000 - 152,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Health savings account

401k savings plan

Early wage access

Flexible spending accounts

Disability insurance

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health’s Product Experience team seeks a Design Lead to drive the quality and impact of product experiences across a portfolio. You will partner with Product, Engineering, and Business leadership to shape strategy, guide execution, and ensure measurable customer and business value.

This individual contributor role leads through expertise and influence, shaping standards and guiding portfolios within healthcare, logistics, and enterprise software contexts.

Qualifications

• 8+ years of experience designing digital products, services, or enterprise experiences.
• Demonstrated success leading complex product initiatives within cross-functional environments.
• Expertise in human-centered design, product strategy, and customer-centered decision-making.

Responsibilities

• Lead as the primary Product Experience leader for your assigned business or product portfolio.
• Influence roadmap decisions, priorities, and customer-centered outcomes.
• Participate in planning to identify opportunities, manage risk, and align investments.
• Lead discovery to uncover customer needs, workflow challenges, and opportunities.
• Translate research, data, and business inputs into product and experience recommendations.
• Own and guide research and design decisions within your area.
• Lead cross-functional teams through ambiguity and clarify problems.
• Ensure experience quality across workstreams and maintain a strong quality bar.
• Identify experience gaps, design debt, and portfolio-level opportunities.
• Advocate for users while balancing constraints.
• Connect decisions to measurable customer and business outcomes.
• Influence stakeholders through storytelling, facilitation, and executive communication.
• Contribute to design standards, patterns, and best practices.
• Support peer growth through collaboration and thought leadership.

Skills

UX design leadership

Human-centered design

Product strategy

Executive influence

Stakeholder management

Systems thinking

Information architecture

Facilitation

Healthcare domain

Job description

Cardinal Health’s Product Experience team seeks a Design Lead to drive the quality and impact of product experiences across a portfolio. You will partner with Product, Engineering, and Business leadership to shape strategy, guide execution, and ensure measurable customer and business value.

This individual contributor role leads through expertise and influence, shaping standards and guiding portfolios within healthcare, logistics, and enterprise software contexts.