Remote Product Communications Specialist

Ntrepid LLC; Boston (MA); Remote; USD 70,000 - 110,000; Full time

Job summary

NTrepid LLC is seeking a Marketing Communications Specialist who will partner with the Academy and marketing team to craft clear, credible messaging about our cyber solutions. You will develop content for technical audiences, supporting product communication, training materials, and public-facing materials.

You should bring strong writing and editing skills, experience with AI-assisted content tools, and the ability to translate complex technology into accessible language for government,

Qualifications

• U.S. Citizenship required.
• Three writing samples (~600 words each).
• Bachelor’s degree in Communications, Marketing, Technical Writing, or a related field.
• 2+ years of experience in technical writing, content creation, or marketing communications.
• Proficiency in Adobe InDesign and experience with creating formatted, high-quality materials.
• Strong ability to simplify technical jargon for diverse audiences.
• Familiarity with documentation tools like JIRA and version control processes.
• Knowledge of social media content management and analytics tools.
• Excellent organizational skills and attention to detail.

Responsibilities

• Develop and maintain user guides, access guides, and product SharePoint pages that align with NTrepid’s style and voice.
• Ensure consistency and accuracy in technical documentation for a diverse audience.
• Maintain and organize the Documentation JIRA project to ensure timely updates and workflows.
• Provide technical writing and formatting support for RFPs, RFIs, and other business needs.
• Interface with the Product team to align on product roadmap and key objectives, and work closely with product owners to clearly communicate features and enhancements.
• Collaborate on the creation of detailed training materials, including video scripts, quizzes, and interactive learning modules.
• Create, edit, and maintain public-facing and solution content, including website copy, data sheets, white papers, sales decks, and case studies.
• Partner with Marketing, Product, and SMEs to translate technical capabilities into clear messaging for government, defense, law enforcement, and commercial audiences.

Skills

Strong writing/editing skills

Simplify technical jargon for diverse‑

Education

Bachelor’s degree in Communications, Marketing, Technical Writing, or related field

Tools

Adobe InDesign

JIRA

Version control

Job description

NTrepid LLC is seeking a Marketing Communications Specialist who will partner with the Academy and marketing team to craft clear, credible messaging about our cyber solutions. You will develop content for technical audiences, supporting product communication, training materials, and public-facing materials.

You should bring strong writing and editing skills, experience with AI-assisted content tools, and the ability to translate complex technology into accessible language for government,