Remote Process Analyst for Supply Chain & Replenishment

NAVA Software Solutions; United States; Teletrabalho; USD 75 000 - 110 000; Tempo integral

Resumo da oferta

NAVA Software Solutions is seeking a remote Process Analyst for a 12-month engagement to map and optimize supply chain and replenishment processes. You will document current-state workflows, interview stakeholders, and define future-state improvements.

Responsibilities include creating process maps, SOPs, and training materials, aligning designs with systems like RELEX/ERP/WMS, and establishing KPIs to measure impact. Experience in process analysis and documentation is essential.

Qualificações

• Experience in business process analysis and process improvement.
• Strong documentation and process-mapping skills.
• Background in supply chain, replenishment, or inventory planning preferred.
• Lean, Six Sigma, or similar certification preferred.
• Familiarity with RELEX or comparable planning platforms preferred.

Responsabilidades

• Document current-state business processes across supply chain and replenishment operations, producing clear process maps, SOPs, and workflow diagrams (BPMN, Visio, Lucidchart, or similar).
• Conduct stakeholder interviews, workshops, and walkthroughs with business and IT teams to capture how work actually gets done, including handoffs, decision points, and exceptions.
• Identify operational gaps, bottlenecks, redundancies, and control weaknesses, quantifying their impact on cost, service levels, and inventory performance.
• Design future-state processes and recommend practical improvements, prioritizing changes by business value, effort, and risk.
• Develop and maintain a centralized documentation library (process narratives, RACI matrices, requirements, and training materials), ensuring it stays current as processes and systems change.
• Partner with system and technology teams (e.g., RELEX, ERP, WMS) to align process design with system capabilities and translate process requirements into functional specifications.
• Define and track process KPIs, establishing baselines and measuring the results of implemented improvements.
• Support change management by preparing communications, training end users, and helping drive adoption of new or revised processes.
• Preferred: Lean, Six Sigma, or similar methodology certification; familiarity with RELEX or comparable planning platforms.

Conhecimentos

Process analysis

Process mapping

Stakeholder interviews

Change management

KPI tracking

Documentation

Ferramentas

BPMN

Visio

Lucidchart

RELEX

ERP

WMS

Descrição da oferta de emprego

NAVA Software Solutions is seeking a remote Process Analyst for a 12-month engagement to map and optimize supply chain and replenishment processes. You will document current-state workflows, interview stakeholders, and define future-state improvements.

Responsibilities include creating process maps, SOPs, and training materials, aligning designs with systems like RELEX/ERP/WMS, and establishing KPIs to measure impact. Experience in process analysis and documentation is essential.