Remote Probate Legal Assistant — Compassionate & Detail‑Oriented

Octopus Legacy; Bristol (VA); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

27 days holiday + extra day off for your Birthday

Work from anywhere for up to 4 weeks annually

Vitality Health & Life Insurance

Enhanced parental leave

Free Will & LPAs + discounts on other services

Cycle to Work Scheme

Charitable fundraising matching up to £500

Dog friendly office

Daily breakfast and wellness activities

Job summary

Octopus Legacy, a fast-growing company in Bristol, is seeking a Probate Legal Assistant to provide crucial support to families during difficult times. In this role, you'll manage calls, prepare documents, and assist clients navigating the probate process.

We value compassion and organization, and while no legal background is necessary, the role demands attention to detail and emotional intelligence. Enjoy benefits like 27 days holiday, flexibility to work from anywhere, and opportunities for personal and professional growth.

Qualifications

• No legal background needed; training will be provided.
• Ability to support customers through bereavement.
• Attention to detail and ability to manage multiple priorities.

Responsibilities

• Handle inbound and outbound calls with warmth.
• Prepare and manage legal correspondence and documents.
• Support Case Managers throughout the probate process.
• Keep customer records accurate and confidential.
• Share insights for process improvements.

Skills

Compassionate communication

Organised and detail-focused

Emotional intelligence

Proactive and solutions-focused

Strong written and verbal communication

Confidence with technology

Team player

Job description

Octopus Legacy, a fast-growing company in Bristol, is seeking a Probate Legal Assistant to provide crucial support to families during difficult times. In this role, you'll manage calls, prepare documents, and assist clients navigating the probate process.

We value compassion and organization, and while no legal background is necessary, the role demands attention to detail and emotional intelligence. Enjoy benefits like 27 days holiday, flexibility to work from anywhere, and opportunities for personal and professional growth.