Remote Prior Authorization Tech | Flexible Hours & Benefits

Gainwell Technologies; Oregon; Remote; USD 38,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan

Paid time off

Employee support programs

Education assistance

Job summary

Gainwell Technologies is seeking a Prior Authorization Pharmacy Technician – Remote to support our pharmacy benefit management (PBM) services by managing provider inquiries, processing prior authorizations, and ensuring timely communication. This role blends pharmacy expertise with strong customer service in a call center environment.

Join a team focused on accuracy, speed, and compliant data handling while enjoying remote, full-time scheduling and ongoing training as part of a flexible,

Qualifications

• At least 2 years of experience as a pharmacy technician.
• Strong communication, documentation, and problem-solving skills.
• Proficient in Microsoft Office, email, and internet usage.
• Comfortable working in a fast-paced, call center environment.

Responsibilities

• Handle inbound and outbound calls related to prior authorization requests and provider inquiries.
• Accurately process and document prior authorization requests within required timeframes.
• Provide courteous and knowledgeable support to healthcare providers across multiple communication platforms (phone, email, fax, web).
• Ensure all communications and data handling are compliant with HIPAA and internal confidentiality protocols.
• Collaborate with cross-functional teams to resolve issues and improve service delivery.

Skills

Communication

Documentation

Problem solving

MS Office

Call center

Tools

Microsoft Office

Job description

Gainwell Technologies is seeking a Prior Authorization Pharmacy Technician – Remote to support our pharmacy benefit management (PBM) services by managing provider inquiries, processing prior authorizations, and ensuring timely communication. This role blends pharmacy expertise with strong customer service in a call center environment.

Join a team focused on accuracy, speed, and compliant data handling while enjoying remote, full-time scheduling and ongoing training as part of a flexible,