Remote Prior Authorization Coordinator

C4 Technical Services; Minneapolis (MN); Hybrid; USD 40,000 - 52,000; Part time

Job summary

C4 Technical Services in Minneapolis, MN is seeking a Prior Authorization Coordinator to manage payer status checks and collect necessary sign-offs to move patient orders toward fulfillment.

This contract role involves following up on authorization requests, reviewing clinician documentation, and coordinating with clinicians, payers, and patients. On-site training and remote work options are described; the role emphasizes accuracy, productivity and excellent phone communication.

Qualifications

• High school diploma or equivalent and relevant work experience.
• 1+ years’ experience in a medical device, customer service, or call center type role.
• Preferred: experience with patients, clinicians, and payers; Filemaker or Parachute; medical device or insurance/revenue cycle experience.

Responsibilities

• Follow up on the status of authorization requests, including initial submissions and any subsequent prior authorization appeals.
• Review clinician documentation for completeness and appropriate signatures and partner with clinics to obtain required information.
• Serve as a liaison between the company, clinicians, healthcare teams, and patients to support order progression from intake to shipment.
• Maintain accurate patient records, payer portal registrations, and internal databases in compliance with policies and regulations.
• Meet departmental service levels, including turnaround time, while participating in team trainings and meetings.
• Support team collaboration and continuous process improvement with a focus on accuracy, efficiency, and patient experience.
• Other duties as assigned.

Skills

Prior authorization knowledge

Data entry accuracy

Phone communication

Time management

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Filemaker

Parachute

Job description

C4 Technical Services in Minneapolis, MN is seeking a Prior Authorization Coordinator to manage payer status checks and collect necessary sign-offs to move patient orders toward fulfillment.

This contract role involves following up on authorization requests, reviewing clinician documentation, and coordinating with clinicians, payers, and patients. On-site training and remote work options are described; the role emphasizes accuracy, productivity and excellent phone communication.