Remote Principal Product Designer - Jira & AI Workflows

Atlassian; San Francisco (CA); Remote; USD 184,000 - 289,000; Full time

Benefits offered by this job

Health benefits

Equity and bonuses

Paid time off

Job summary

At Atlassian, the Jira Design team seeks a Principal Product Designer to lead industry-leading experiences for Jira and the Teamwork Collection. You will mentor the Jira design team, drive strategic initiatives, and align end-to-end product experiences across platforms.

You will guide design from concept to delivery, shaping AI-native processes and ensuring customer value while partnering with engineers, PMs, researchers, and other disciplines.

Qualifications

• 9+ years of end-to-end product design experience leading visual, UX and conceptual UI craft across complex enterprise software.
• An exceptional eye for detail, with specialist UI craft and visual design execution skills.
• Advanced prototyping skills, including complex configurations, technical integrations and the ability to make sophisticated concepts tangible.
• Demonstrated experience shaping AI-native processes, workflows and agentic systems, including third-party agents and MCP integrations.
• Experience leading end-to-end UX and product design for ambiguous, strategic problems, translating complexity into clear direction and scalable experiences.
• A passion for storytelling, with the ability to bring design direction to life through compelling narratives that align and influence senior audiences.
• Experience conducting and applying customer research, including design thinking, prototyping and conceptual modelling, to shape product strategy and direction.
• A demonstrated ability to balance customer needs with business goals, market viability and technical feasibility, while making high-quality decisions in conditions of ambiguity.
• Facilitation and cross-functional leadership skills, with the ability to integrate the work of multiple teams, align diverse perspectives and facilitate discussions that lead to company-wide outcomes.
• The ability to define programs and interconnected projects, establish measures of success, test assumptions and outcomes, and incorporate feedback to improve direction over time
• Strong executive-level stakeholder engagement, including change management, risk mitigation and the ability to negotiate complex trade-offs
• Experience improving processes, methodologies and ways of working to increase product quality, team velocity, customer value and adoption of new capabilities

Responsibilities

• Design end-to-end experiences that integrate AI into Jira workflows and collaboration.
• Design journeys and patterns that modernise Jira’s design language and create cohesion across our platform, Rovo and 1P/3P agentic workflows.
• Partner with leadership, stakeholders, and cross-functional teams to define a unified vision for modern work management at Atlassian.
• Lead design projects from concept to delivery, owning customer value, outcomes, and impact.
• Define success metrics to ensure designs deliver customer value and business impact.
• Identify opportunities to improve our apps and platform and to advance AI-native product evolution.

Skills

End-to-end product design

Visual design

Prototyping

AI-native workflows

UX design leadership

Storytelling

User research

Decision making in ambiguity

Stakeholder engagement

Cross-functional leadership

Job description

At Atlassian, the Jira Design team seeks a Principal Product Designer to lead industry-leading experiences for Jira and the Teamwork Collection. You will mentor the Jira design team, drive strategic initiatives, and align end-to-end product experiences across platforms.

You will guide design from concept to delivery, shaping AI-native processes and ensuring customer value while partnering with engineers, PMs, researchers, and other disciplines.