Remote Principal Architect, Observability Platform

Merck

Rahway (NJ)

Remote

USD 142,000 - 224,000

Full time

4 days ago

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Job summary

Merck is seeking a Principal Engineer for Observability to lead the company-wide observability strategy, architect a unified, self-service platform, and champion a culture of operational excellence across product teams.

You will partner with SRE and engineering leaders to define, measure, and manage SLOs and leverage OpenTelemetry, Grafana, and multi-cloud telemetry to continuously improve reliability and performance.

Qualifications

10+ years in Observability, software engineering, SRE, or platform engineering with large-scale solutions.
Subject matter expert on Observability practices and telemetry collection tooling (Grafana, Prometheus, Dynatrace, OpenTelemetry).
Strategic leadership across teams to create and execute technical strategy.
Hands-on knowledge of SRE principles, defining and managing SLOs and error budgets.
Proficiency with OpenTelemetry for instrumentation and telemetry collection.
Experience designing multi-cloud solutions (AWS, Azure, GCP).
Excellent communication to explain complex concepts to executives and non-technical stakeholders.

Responsibilities

Create unified, long-term observability strategy for the company.
Architect a cohesive, full-stack observability solution with self-service capabilities.
Drive standardization and consolidation of tooling.
Collaborate with SRE to define SLOs and error budgets.
Educate and evangelize observability across IT and business domains.
Mentor engineers on instrumentation, monitoring, and incident analysis.
Stay current with industry trends and emerging technologies.