Remote Predictive UX Research Lead

Safelite; Ohio; Remote; USD 114,000 - 173,000; Full time

Benefits offered by this job

Weekly pay & bonuses

Benefits >$10k

Tuition reimbursement

Job summary

Safelite is seeking a UX & Predictive Experience Lead Researcher to accelerate learning across our digital product organization. You will combine first‑party behavioral data, predictive modeling, AI, experimentation, and direct customer research to help teams learn earlier, make better decisions, and invest with greater confidence.

Reporting to the Director of Product Design, you will lead this capability as a senior individual contributor across research, design, product, analytics, and data

Qualifications

• 7-9 years across UX research, behavioral science, data science, experimentation, or related disciplines, with significant experience shaping digital product decisions.
• Demonstrated experience building predictive, behavioral, simulation, or decision-support methods using first‑party data.
• Strong applied statistics and experimentation foundation, including causal inference, experimental design, and dealing with uncertainty.
• Fluency in Python or R and SQL.
• Hands-on qualitative research experience and ability to connect behavioral evidence with customer motivation and context.
• Demonstrated fluency using AI across research, modeling, simulation, analysis, and prototyping.

Responsibilities

• Increase learning velocity across our digital product org.
• Build a learning system to reduce uncertainty earlier in development.
• Use behavioral data, predictive methods, simulation, AI, experimentation, and research to inform decisions.
• Create ways to explore multiple hypotheses and directions before large investments.
• Validate predictive methods against observed behavior and outcomes.
• Define confidence levels, limitations, and appropriate use of outputs.

Skills

UX research

Behavioral science

Data science

Experimentation

Python/R

SQL

Qualitative research

AI in research

Continuous discovery

Decision science

Education

Bachelor's degree or equiv work exp

Tools

Quantum Metric

Amplitude

Adobe

Optimizely

Job description

Safelite is seeking a UX & Predictive Experience Lead Researcher to accelerate learning across our digital product organization. You will combine first‑party behavioral data, predictive modeling, AI, experimentation, and direct customer research to help teams learn earlier, make better decisions, and invest with greater confidence.

Reporting to the Director of Product Design, you will lead this capability as a senior individual contributor across research, design, product, analytics, and data