Remote Pre-Sales Consultant, Partner Division

BioCatch; New York (NY); Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible PTO policy

Healthcare programs tailored to your…

401(k) with up to 4% match

Life insurance

Wellness programs and EAP

Fully remote and shared space options

Monthly home internet and cell phoneUS

Job summary

BioCatch is seeking a Pre-Sales Consultant for the Partner Division in the United States. The role supports partner opportunities, delivers product demos, and leads discovery calls with financial institutions, fintechs, or SaaS customers.

You’ll collaborate with sales, services, product, and engineering teams to shape technical solutions and drive the partner business. Ideal candidates are recent graduates or early-career professionals with customer-facing experience, comfort with technical

Qualifications

• English language fluency required; strong written and verbal communication.
• Recent graduate or early-career professional with prior experience at a financial institution, fintech, or SaaS company — internship, rotational program, analyst role, or similar.
• Some direct customer-facing experience (presales, client service, relationship management, support, or similar).
• Exposure to coding or technical projects (coursework, bootcamp, personal projects, or on-the-job).
• Comfortable running discovery conversations and delivering demos; eager to build this skill quickly.
• Passion to work with innovative technology and entrepreneurial attitude to grow a career with a startup.
• Strong oral and written communication skills; ability to explain technical concepts to both technical and non-technical audiences.
• Good listening, analytical, and problem-solving skills; ownership mindset; willingness to learn MEDDPICC.

Responsibilities

• Support sales opportunities to partner prospects and customers, delivering demos and addressing product and technical questions and requirements.
• Build relationships with partner teams and develop credibility as a knowledgeable resource on fraud and financial crime risk solutions.
• Lead discovery calls with new partners, creating the required documentation, capturing partner needs, timelines, and dependencies alongside the Sales Executive.
• Support solution documentation in partnership with the solution architect, escalating complex design questions to senior team members as needed.
• Help partners and end customers understand how BioCatch fits into their decision-making process.
• Scope technical solutions and draft project plans and timelines for new partners, with senior support available where required.
• Coordinate with professional services, delivery, and engineering teams to validate technical and commercial feasibility of proposed solutions.
• Help secure technical commitments to keep opportunities on track toward the technical win.
• Where required, support any Proof of Concept execution for new partners, tracking progress against defined success criteria.
• Contribute to business case materials.
• Own sections of RFI/RFP responses, with review and support from senior colleagues.
• Support responses to customer InfoSec security questionnaires, working with the BioCatch technical team.
• Help deliver training/upskilling sessions for partner resources as needed.
• Stay current on emerging fraud and financial crime MOs, industry trends, and regulations.
• Contribute to competitor intelligence gathering.

Skills

English Fluent

Communication

Listening & Analysis

Problem Solving

Ownership Mindset

MEDDPICC Knowledge

Entrepreneurial Spirit

Tools

Azure

AWS

APIs

Databases

CSV

XML

JSON

Job description

BioCatch is seeking a Pre-Sales Consultant for the Partner Division in the United States. The role supports partner opportunities, delivers product demos, and leads discovery calls with financial institutions, fintechs, or SaaS customers.

You’ll collaborate with sales, services, product, and engineering teams to shape technical solutions and drive the partner business. Ideal candidates are recent graduates or early-career professionals with customer-facing experience, comfort with technical