Remote Post-Acute Care Engagement Specialist

Jobgether; Oregon; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Remote work

Job summary

Jobgether, partnering with a healthcare network, seeks a PAC Engagement Specialist based in the United States to strengthen facility engagement with a clinical intelligence platform. You will monitor engagement, train users, and drive adoption across post-acute care facilities to support care coordination and patient outcomes.

You will collaborate with Network Operations, Client Success, and Training teams, performing outreach by phone and email, while maintaining accurate records and

Qualifications

• At least 3 years in provider relations or care coordination.
• Experience with post-acute care providers.
• Experience with phone and email outreach.
• Strong data interpretation and record-keeping.
• Proficiency with Excel, Outlook; CRM experience preferred.
• Ability to work remotely with HIPAA compliance.

Responsibilities

• Monitor engagement across clients using dashboards and reports.
• Identify facilities with low engagement and develop outreach lists.
• Conduct outbound calls and onboarding of new users.
• Manage email outreach campaigns to improve participation.
• Provide training on platform functionalities and workflows.
• Maintain records and assess impact on metrics.
• Elevate issues to Network Operations and refer concerns.
• Collect user feedback and prepare engagement reports.
• Contribute to network-wide communications.

Skills

Provider relations

Outreach by phone/email

Relationship building

Data interpretation

Communication skills

Remote work discipline

Education

Bachelor's degree

Tools

Tableau

Power BI

Excel

Outlook

CRM systems

Job description

Jobgether, partnering with a healthcare network, seeks a PAC Engagement Specialist based in the United States to strengthen facility engagement with a clinical intelligence platform. You will monitor engagement, train users, and drive adoption across post-acute care facilities to support care coordination and patient outcomes.

You will collaborate with Network Operations, Client Success, and Training teams, performing outreach by phone and email, while maintaining accurate records and