Turn this role into an interview — a resume and cover letter built around what this employer wants.
Get past ATS filters
Benefits offered by this job
Medical, dental, and vision insurance
401(k)
Generous PTO
Company-paid life and disability insurance
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Tuition Assistance & Professional Development Program
Job summary
Citizant is looking for a PMO/Management Analyst to support IT and data programs in Washington, DC. The role involves program governance, oversight, reporting, and providing analytical support. Key responsibilities include managing program activities, tracking performance metrics, and assisting with digital product delivery. Candidates should have 7-10 years of leadership experience in deskside/help desk support, a Bachelor’s degree, and familiarity with program management methodologies. Competitive salary ranges from $91,360 to $163,400 yearly.
Qualifications
7-10 years of deskside/help desk leadership; experience with Windows/macOS support.
Experience supporting federal government IT or data programs preferred.
Experience preparing program reports, dashboards, and executive briefings.
Ability to translate complex data into actionable insights for leadership.
Responsibilities
Support overall program management activities including planning and reporting.
Track program risks, dependencies, and resource utilization.
Develop and maintain program dashboards to track progress.
Support digital product delivery teams by tracking feature delivery timelines.
Skills
Deskside/help desk leadership
Analytical and problem-solving skills
Data analytics and visualization tools
Communication skills
Education
Bachelor's degree in a related discipline
Tools
Power BI
Tableau
Excel dashboards
Job description
Citizant is looking for a PMO/Management Analyst to support IT and data programs in Washington, DC. The role involves program governance, oversight, reporting, and providing analytical support. Key responsibilities include managing program activities, tracking performance metrics, and assisting with digital product delivery. Candidates should have 7-10 years of leadership experience in deskside/help desk support, a Bachelor’s degree, and familiarity with program management methodologies. Competitive salary ranges from $91,360 to $163,400 yearly.