Remote PM: Resident Intake & Retention

StarRez Inc.; Denver, Northern (CO, KY); Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

Health care

Paid time off

Life insurance

401k with company match

Job summary

StarRez Inc. is seeking a Product Manager for Resident Intake and Retention to shape the resident journey, focusing on acquisition, conversion, engagement, and retention. You will collaborate across Product, Engineering, Design, and Customer Success to turn insights into impactful product solutions.

This remote US role reports to the Senior Director, Product and requires strong product instincts, data-driven decision making, and the ability to own initiatives from discovery through delivery.

Qualifications

• 2+ years of product management experience in B2B SaaS.
• Experience turning customer insights into product requirements.
• Cross-functional collaboration with Engineering, Design and other stakeholders.
• Familiarity with product metrics and data-informed decisions.
• Strong communication, problem-solving, and prioritization skills.
• High ownership mindset with bias toward action and results.

Responsibilities

• Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle.
• Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue.
• Own product performance against KPIs, including revenue, adoption, usage, and customer retention.
• Develop pricing, packaging, and value propositions to optimize business outcomes.
• Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis.
• Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions.
• Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery.
• Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value.

Skills

Product management

B2B SaaS

Cross-functional collaboration

Data-driven decisions

Pricing strategy

Roadmapping

Job description

StarRez Inc. is seeking a Product Manager for Resident Intake and Retention to shape the resident journey, focusing on acquisition, conversion, engagement, and retention. You will collaborate across Product, Engineering, Design, and Customer Success to turn insights into impactful product solutions.

This remote US role reports to the Senior Director, Product and requires strong product instincts, data-driven decision making, and the ability to own initiatives from discovery through delivery.