Remote Pledge Drive Specialists and Donation Processors

A-Nu Virtual Solutions LLC; United States; Remote; USD 18,000 - 21,000; Full time

Job summary

A-Nu Virtual Solutions LLC is seeking independent Donation Processors to support nonprofit fundraising campaigns from home. This role handles inbound donor calls only, does not solicit or outbound contact, and requires precision in recording donations and pledges.

Contractors use approved scripts, manage schedules, and must meet performance standards. Certification is required prior to servicing with potential 24/7 scheduling options.

Qualifications

• High school diploma or GED required.
• At least six months remote customer-service experience or one year onsite.
• Strong verbal communication and professional phone etiquette.
• Accurate typing and data-entry abilities; ability to listen and navigate systems.

Responsibilities

• Answer inbound donor calls professionally using approved scripts.
• Record donation and pledge information accurately in systems.
• Confirm donor details and transaction information.
• Maintain donor privacy and compliance standards.
• Meet campaign performance expectations and servicing intervals.

Skills

Remote customer-service

Verbal communication

Phone etiquette

Typing and data-entry

Multitasking

Dependability

Independent work

Quiet workspace

Education

High school diploma or GED

Tools

Windows 11

Noise-canceling headset

Dual monitors

Wired internet

Job description

Independent Contractor | $13–$15 Per Hour | Inbound Calls Only

Are you dependable, technically prepared, and serious about creating a flexible work-from-home income opportunity? We are accepting applications from experienced customer-service professionals who can support major nonprofit fundraising campaigns as independent Donation Processors or Pledge Drive Specialists. This opportunity is best suited for individuals who can manage their own schedules, follow a proven system, maintain accuracy, and consistently meet professional performance standards. No Outbound Calls, Selling, or Solicitation. Every donor interaction is strictly inbound.

You will not be expected to:

• Make outbound calls
• Cold-call or contact donor prospects
• Solicit donations
• Generate leads
• Sell products or services

Donors initiate the calls voluntarily in response to active nonprofit campaigns. Your role begins when the donor calls to make a donation or pledge.

What Successful Specialists Do

• Answer inbound donor calls professionally
• Follow approved scripts without unnecessary deviation
• Accurately record donation and pledge information
• Confirm names, contact details, and transaction information
• Move confidently between required computer systems
• Protect donor privacy and confidential information
• Maintain quality and compliance standards
• Arrive on time for every accepted servicing interval
• Meet campaign performance expectations

Requirements Minimum Qualifications Applicants must possess:

• A high school diploma or GED
• At least six months of remote customer-service experience or one year of onsite customer-service experience
• Strong verbal communication skills
• Professional phone etiquette
• Accurate typing and data-entry abilities
• The ability to listen, speak, and navigate systems simultaneously
• Dependability and strong personal accountability
• The ability to work independently
• A quiet, dedicated workspace

Computer and Internet Requirements Required equipment includes:

• Windows 11 desktop or laptop
• Minimum 8GB RAM; 16GB recommended
• Noise-canceling USB headset
• Reliable wired high-speed internet
• Direct Ethernet connection
• Dual monitors are recommended

The following are not permitted:

• MacBooks
• Chromebooks
• Tablets
• Wi-Fi-only internet connections
• Shared or distraction-filled workspaces

Benefits Earnings and Schedule Control

• Contract rates typically range from $13–$15 per hour
• Compensation and earning potential may vary based on campaign and performance
• Servicing opportunities may be available across a 24/7 operating schedule
• Contractors choose from available servicing intervals
• Contractors are responsible for managing and honoring their selected schedules

Important Information

• This is a 1099 independent-contractor opportunity
• This is not a traditional hourly employee position
• Certification is required before servicing
• Completing certification does not guarantee placement
• Campaigns and available servicing intervals may change
• State, experience, equipment, screening, and program restrictions may apply

This opportunity is intended for serious applicants who are prepared to complete certification, meet the technical requirements, and honor their servicing commitments.