Remote Nonprofit Donation Processor / Pledge Drive Specialist

Gifted Hands Enterprises; New York (NY); À distance; USD 18 000 - 21 000; Plein temps

Avantages offerts par ce poste

Flexible scheduling

Remote work

Inbound calls only

Résumé du poste

Gifted Hands Enterprises is seeking reliable professionals to work from home in a strictly inbound donor support role for nonprofit campaigns. You will handle donor calls, follow scripts, and securely process pledges while maintaining confidentiality.

This independent-contractor opportunity offers flexible scheduling, no outbound calling, and compensation based on campaigns, with rates typically between $13 and $15 per hour. Availability depends on campaign needs and your reliability.

Qualifications

• High school diploma or GED required.
• Six months remote customer-service or one year onsite experience.
• Strong verbal communication and active-listening skills.
• Accurate data-entry and basic computer skills.
• Ability to navigate multiple systems while speaking.
• Professional and dependable work habits.
• Quiet, dedicated home workspace.

Responsabilités

• Answer inbound calls from donors.
• Follow structured scripts and campaign procedures.
• Enter donation and pledge information accurately.
• Confirm donor and transaction details.
• Navigate computer systems while speaking with callers.
• Maintain professionalism and confidentiality.
• Follow compliance and quality standards.
• Meet attendance and performance expectations.

Connaissances

Verbal communication

Active listening

Data entry

Multi-system navigation

Formation

High school diploma or GED

Outils

Windows 11

8GB RAM or more

Noise-cancelling headset

Wired high-speed internet

Description du poste

New York, United States | Posted on 10/14/2026

Work From Home | Flexible Scheduling | Strictly Inbound Calls

Still working a schedule that does not fit your life?

This independent-contractor opportunity allows qualified professionals to work from home, select available servicing hours, and earn income by supporting established nonprofit fundraising campaigns.

We are seeking reliable, professional individuals who can operate independently, follow structured procedures, and accurately assist donors.

This Is Not a Sales or Solicitation Position

All donor calls are strictly inbound.

You will not:

• Make outbound calls
• Cold-call potential donors
• Search for prospective donors
• Sell products or services

Donors call voluntarily after responding to an established nonprofit campaign. Your responsibility is to professionally answer the call and accurately process the donor’s pledge or contribution.

What You’ll Do

• Answer inbound calls from donors
• Follow structured scripts and campaign procedures
• Accurately enter donation and pledge information
• Confirm donor and transaction details
• Navigate computer systems while speaking with callers
• Maintain professionalism and confidentiality
• Follow compliance and quality standards
• Meet established attendance and performance expectations

Requirements

Applicants must have:

• A high school diploma or GED
• At least six months of remote customer-service experience or one year of onsite customer-service experience
• Strong verbal communication and active-listening skills
• Accurate data-entry and basic computer skills
• The ability to navigate multiple systems while speaking
• Professional and dependable work habits
• A quiet, dedicated home workspace

Technical Requirements

Before servicing, contractors must have:

• A Windows 11 computer
• At least 8GB of RAM; 16GB is recommended
• A USB headset with noise cancellation
• Wired high-speed internet
• A direct Ethernet connection
• A quiet, distraction-free workspace

Dual monitors are recommended.

MacBooks, Chromebooks, tablets, and Wi-Fi-only connections are not permitted.

Do not purchase equipment simply to submit an initial application. Confirm your eligibility and equipment requirements first.

Compensation and Scheduling

• Contract rates generally range from $13–$15 per hour
• Earnings may depend on the campaign and performance
• Campaigns may offer servicing intervals throughout the day and night
• Contractors select from available servicing intervals
• Continued access to campaigns depends on reliability, attendance, quality, and performance
• This is a 1099 independent-contractor opportunity, not a traditional employee position
• Required certification must be completed before servicing
• Available hours are not guaranteed
• Campaign availability may change
• Contractors are responsible for managing their schedules and meeting accepted commitments
• Eligibility may depend on experience, location, equipment, background requirements, and certification results