Remote Pledge Drive Specialists and Donation Processors

Muse Management Services, LLC; McKeesport (Allegheny County); Remote; USD 18,000 - 21,000; Part time

Job summary

Muse Management Services, LLC is seeking remote Pledge Drive Specialists and Donation Processors to handle inbound donor calls for nonprofit fundraising campaigns.

The role is an Independent Contractor position with hourly pay and no outbound sales. You will manage donations, follow scripts, and ensure accuracy across multiple systems while maintaining donor privacy.

Qualifications

• Applicants must have at least six months of remote or onsite customer-service experience.
• Must have accurate typing and data-entry abilities.
• Ability to listen, speak, and navigate multiple systems simultaneously.
• Strong dependability and personal accountability.

Responsibilities

• Answer inbound donor calls professionally and according to approved scripts.
• Record donation and pledge information accurately in systems.
• Confirm names, contact details, and transaction information.
• Move confidently between required computer systems while maintaining donor privacy.

Skills

Remote customer-service

Typing accuracy

Data-entry

Dependability

Independent worker

Education

High school diploma or GED

Tools

Company systems

Job description

Muse Management Services, LLC | Full time

Remote Pledge Drive Specialists and Donation Processors

Mckeesport, United States | Posted on 10/20/2026

Independent Contractor | $13–$15 Per Hour | Inbound Calls Only

Are you dependable, technically prepared, and serious about creating a flexible work-from-home income opportunity?

We are accepting applications from experienced customer-service professionals who can support major nonprofit fundraising campaigns as independent Donation Processors or Pledge Drive Specialists.

This opportunity is best suited for individuals who can manage their own schedules, follow a proven system, maintain accuracy, and consistently meet professional performance standards.

No Outbound Calls, Selling, or Solicitation

Every donor interaction is strictly inbound.

You will not be expected to:

• Make outbound calls
• Cold-call or contact donor prospects
• Generate leads
• Sell products or services

Donors initiate the calls voluntarily in response to active nonprofit campaigns. Your role begins when the donor calls to make a donation or pledge.

What Successful Specialists Do

• Answer inbound donor calls professionally
• Follow approved scripts without unnecessary deviation
• Accurately record donation and pledge information
• Confirm names, contact details, and transaction information
• Move confidently between required computer systems
• Protect donor privacy and confidential information
• Maintain quality and compliance standards
• Arrive on time for every accepted servicing interval
• Meet campaign performance expectations

Requirements

Minimum Qualifications

Applicants must possess:

• A high school diploma or GED
• At least six months of remote customer-service experience or one year of onsite customer-service experience
• Accurate typing and data-entry abilities
• The ability to listen, speak, and navigate systems simultaneously
• Dependability and strong personal accountability
• The ability to work independently
• A quiet, dedicated workspace

Computer and Internet Requirements

Required equipment includes:

• Minimum 8GB RAM; 16GB recommended
• Reliable wired high-speed internet
• Direct Ethernet connection

Dual monitors are recommended.

The following are not permitted:

• MacBooks
• Chromebooks
• Tablets
• Wi-Fi-only internet connections
• Shared or distraction-filled workspaces

Please confirm your eligibility before purchasing equipment. No equipment purchase is required to submit your initial application.

Earnings and Schedule Control

• Contract rates typically range from $13–$15 per hour
• Compensation and earning potential may vary based on campaign and performance
• Servicing opportunities may be available across a 24/7 operating schedule
• Contractors choose from available servicing intervals
• Contractors are responsible for managing and honoring their selected schedules
• This is a 1099 independent-contractor opportunity
• This is not a traditional hourly employee position
• Certification is required before servicing
• Campaigns and available servicing intervals may change
• State, experience, equipment, screening, and program restrictions may apply

This opportunity is intended for serious applicants who are prepared to complete certification, meet the technical requirements, and honor their servicing commitments.