Remote Nonprofit Donation Processor / Pledge Drive Specialist

Superior Virtual Solutions, LLC; Albertville (MN); Remote; USD 18,000 - 21,000; Full time

Benefits offered by this job

Work from home

Flexible scheduling

Job summary

Superior Virtual Solutions, LLC in Albertville, MN is seeking individuals for a full-time remote, independent-contractor role handling inbound donor calls for nonprofit campaigns. You will work from home with flexible scheduling and no outbound sales.

Contractors process pledges and contributions, follow scripts, and maintain accuracy and confidentiality while meeting performance expectations.

Qualifications

• High school diploma or GED required.
• 6 months remote customer-service experience or 1 year onsite.
• Strong verbal communication and active-listening skills.
• Accurate data-entry and basic computer skills.
• Ability to navigate multiple systems while speaking.
• Professional and dependable work habits.
• Quiet, dedicated home workspace required.

Responsibilities

• Follow campaign scripts and procedures.
• Enter pledge and donation information accurately.
• Confirm donor and transaction details.
• Navigate computer systems while speaking with callers.
• Maintain professionalism and confidentiality.
• Follow quality and compliance standards.
• Meet attendance and performance expectations.

Skills

Remote customer-service

Verbal communication

Active listening

Data entry

Navigate multiple systems

Professional demeanor

Home workspace

Education

High school diploma or GED

Tools

Windows 11

Direct Ethernet connection

8GB RAM

Dual monitors

Job description

Superior Virtual Solutions, LLC | Full time

Albertville, United States | Posted on 10/12/2026

Work From Home | Flexible Scheduling | Strictly Inbound Calls

This 1099 independent-contractor opportunity allows qualified professionals to work from home, select available servicing hours, and support established nonprofit fundraising campaigns.

This is not a sales or solicitation position. All donor calls are strictly inbound. You will not make outbound calls, cold-call, solicit donations, search for donors, or sell products or services.

Donors call voluntarily after responding to established nonprofit campaigns. Your role is to answer calls professionally and accurately process pledges or contributions.

What You’ll Do

• Follow campaign scripts and procedures
• Enter pledge and donation information accurately
• Confirm donor and transaction details
• Navigate computer systems while speaking with callers
• Maintain professionalism and confidentiality
• Follow quality and compliance standards
• Meet attendance and performance expectations

Requirements

Basic Qualifications

Applicants must have:

• High school diploma or GED
• At least 6 months of remote customer-service experience or 1 year of onsite customer-service experience
• Strong verbal communication and active-listening skills
• Accurate data-entry and basic computer skills
• Ability to navigate multiple systems while speaking
• Professional and dependable work habits
• Quiet, dedicated home workspace

Technical Requirements

Before servicing, contractors must have:

• Windows 11 computer
• Minimum 8GB RAM; 16GB recommended
• Wired high-speed internet with direct Ethernet connection
• Quiet, distraction-free workspace

Dual monitors are recommended.

MacBooks, Chromebooks, tablets, and Wi‑Fi-only connections are not permitted.

Confirm eligibility and equipment requirements first.

Compensation and Scheduling

• Contract rates generally range from $13–$15 per hour
• Earnings may vary by campaign and performance
• Servicing intervals may be available throughout the day and night
• Contractors select from available servicing intervals
• Continued campaign access depends on reliability, attendance, quality, and performance
• This is a 1099 independent-contractor opportunity, not traditional employment
• Required certification must be completed before servicing
• Available hours are not guaranteedCampaign availability may change
• Contractors manage their own schedules and accept commitments
• Eligibility may depend on experience, location, equipment, background requirements, and certification results