Remote Platform Engineer, Marketing CXM AI (MedTech)

6090-Johnson & Johnson Services Inc. Legal Entity; Raritan (NJ); Hybrid; USD 102,000 - 177,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Parental Leave

Job summary

Johnson & Johnson is seeking a Platform Engineer for Marketing to lead the evolution of the CXM platform within MedTech. This role drives the technical strategy, architecture, and standards to unite marketing, sales, pricing, and service into a single AI-powered ecosystem.

You will partner with AI Core teams to define reusable services, scalable frameworks, and enterprise-grade reliability while ensuring seamless interoperability across Dynamics, Co-Pilot, and allied platforms.

Qualifications

• 10+ years of software engineering delivering enterprise-scale digital products, platforms, and distributed systems.
• 4+ years serving as a lead architect, principal engineer, or engineering lead responsible for platform architecture and technical strategy.
• 2+ years developing and using AI agents and orchestration platforms.

Responsibilities

• Define and evolve the technical architecture for the Butterfly CXM platform.
• Establish the engineering strategy for shared service integration, full stack requirements to support adoption at scale including establishing gateway services, and runtime capabilities.
• Build the foundational frameworks, SDKs, APIs, and developer platforms supporting CXM adoption across all pods and future use cases.
• Lead development of reusable agent frameworks, skills definition, and agent integration strategies
• Establish enterprise standards for MCP, A2A, and A2UI interoperability across all AI capabilities.
• Create a shared catalog of AI services, tools, agents, and business capabilities that can be reused across the Workbench ecosystem.
• Partner closely with AI Core teams to implement governed agent execution, observability, security controls, discoverability, and platform operations.
• Ensure Microsoft Dynamics capabilities consume and contribute to the broader J&J enterprise technology ecosystem through interoperable APIs, shared services, and standardized platform contracts.
• Define engineering quality metrics that measure platform reuse, service adoption, reliability, release velocity, developer productivity, and AI solution effectiveness.
• Build an engineering organization capable of supporting the long-term AINF roadmap, including future releases supporting AI channels, AI production, autonomous execution capabilities, and expanded enterprise adoption.

Skills

Full Stack Development

CI/CD Pipeline

HCI

Innovation

Mentorship

Technical Writing

API Gateways

Kubernetes

Docker

Terraform

Tools

Git

Jenkins

Terraform

Kubernetes

Docker

Job description

Johnson & Johnson is seeking a Platform Engineer for Marketing to lead the evolution of the CXM platform within MedTech. This role drives the technical strategy, architecture, and standards to unite marketing, sales, pricing, and service into a single AI-powered ecosystem.

You will partner with AI Core teams to define reusable services, scalable frameworks, and enterprise-grade reliability while ensuring seamless interoperability across Dynamics, Co-Pilot, and allied platforms.