Remote Pharmacy Technician – Medicare Adherence & Support

CVS Health; North Carolina; On-site; USD 23,000 - 39,000; Full time

Job summary

CVS Health is seeking licensed Pharmacy Technicians to support multiple retail pharmacy customer relations programs in North Carolina. Responsibilities include Medicare outreach, helping customers place orders, and resolving pharmacy-related issues while delivering excellent service.

Qualified candidates hold an active Pharmacy Technician license, have 1+ year in customer service, and are proficient with Windows-based software.

Qualifications

• 1+ year of experience in a customer service environment.
• Active Pharmacy Technician license in state of residence.
• Proficient to advanced PC skills required including MS Windows-based applications.
• Ability to complete all required training programs.

Responsibilities

• Outreach to Medicare members regarding medication adherence and assisting with refills.
• Assist customers with placing orders in conjunction with healthcare programs.
• Assist customers with retail pharmacy-related issues and other initiatives as needed.
• Provide superb customer service to a diverse customer base in a fast-paced contact center.

Skills

Customer service

PC skills

Training programs

Education

High School diploma or GED

Tools

MS Windows

MS Office

Job description

CVS Health is seeking licensed Pharmacy Technicians to support multiple retail pharmacy customer relations programs in North Carolina. Responsibilities include Medicare outreach, helping customers place orders, and resolving pharmacy-related issues while delivering excellent service.

Qualified candidates hold an active Pharmacy Technician license, have 1+ year in customer service, and are proficient with Windows-based software.