Licensed Pharmacy Technician — Medicare & Patient Support

CVS Health; Ohio; On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Bonus eligibility

Job summary

CVS Health in Ohio is seeking licensed Pharmacy Technicians to support multiple customer relations programs, including outreach to Medicare members for medication adherence and assisting with order placement for healthcare programs.

You will handle retail pharmacy inquiries, deliver superb customer service in a fast-paced contact center, and connect with a diverse customer base. A valid Pharmacy Technician license and strong PC skills are required; residency in Ohio is needed.

Qualifications

• Active Pharmacy Technician license in state of residence.
• 1+ years of experience in a customer service environment.
• Proficient to advanced PC skills including MS Windows-based applications.
• Ability to complete all required training programs.

Responsibilities

• Outreach to Medicare members regarding medication adherence.
• Assist customers with placing orders for healthcare programs.
• Resolve retail pharmacy-related issues and support initiatives.
• Provide superb customer service in a fast-paced contact center.

Skills

Pharmacy Technician License

Customer Service

Windows proficiency

Training completion

Education

High School diploma or GED

Job description

CVS Health in Ohio is seeking licensed Pharmacy Technicians to support multiple customer relations programs, including outreach to Medicare members for medication adherence and assisting with order placement for healthcare programs.

You will handle retail pharmacy inquiries, deliver superb customer service in a fast-paced contact center, and connect with a diverse customer base. A valid Pharmacy Technician license and strong PC skills are required; residency in Ohio is needed.