Remote Pharmacy Partner Support Specialist

PHIL; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Fully remote working environment

401(k) contribution opportunity

Full benefits (medical, dental, vision)

Job summary

PHIL is seeking a Partner Support Specialist to enhance day-to-day operations for prescription processing within its Partner Pharmacy network. This role involves effective communication, attention to detail, and multitasking in a fast-paced environment.

Ideal candidates will have prior pharmacy technician experience and a minimum of 2 years in administrative or customer support roles. This position offers a fully remote work option and comprehensive benefits, encouraging applications from various states.

Qualifications

• Prior pharmacy technician experience or direct experience working with prescription-related workflows.
• 2+ years of experience in administrative support, operations, customer support, or a related field.
• Experience working with external clients or partners.

Responsibilities

• Foster a high-performing partner network by discussing performance trends and aligning on clear goals.
• Review and respond to internal escalation requests in a timely manner.
• Perform data entry and process requests for Phil’s regional partners.
• Contact partners to resolve issues impacting client, patient, or partner experience.

Skills

Attention to detail

Organizational skills

Communication skills

Customer support experience

Tools

G Suite

Job description

PHIL is seeking a Partner Support Specialist to enhance day-to-day operations for prescription processing within its Partner Pharmacy network. This role involves effective communication, attention to detail, and multitasking in a fast-paced environment.

Ideal candidates will have prior pharmacy technician experience and a minimum of 2 years in administrative or customer support roles. This position offers a fully remote work option and comprehensive benefits, encouraging applications from various states.