Remote Pharmacy Solutions Manager: Strategy & Delivery

Humana Inc; Madison (WI); Remote; USD 126,000 - 174,000; Full time

Benefits offered by this job

Bonus incentive plan

Remote work option

Job summary

Humana Inc. is hiring a Solution Manager to define, design, and deliver end-to-end business and technology solutions that align with organizational goals.

You will bridge business stakeholders, product and technology teams, and external partners to ensure measurable value and effective implementation. You will lead solution development from concept to implementation, manage requirements, and balance customer needs with technical constraints while driving measurable outcomes and ongoing

Qualifications

• 5+ years of experience in solution management, product management, or related disciplines.
• Experience leading cross-functional initiatives in a matrixed environment.
• Strong business process analysis and requirements gathering capabilities.
• Ability to translate complex business needs into practical solutions.
• Excellent communication, presentation, and stakeholder management skills.
• Experience managing multiple priorities and initiatives simultaneously.

Responsibilities

• Identify business opportunities and translate them into scalable solution concepts.
• Develop solution roadmaps aligned with organizational strategy and objectives.
• Evaluate market trends, customer needs, and competitive offerings to inform design.
• Build business cases and value propositions for proposed solutions.
• Gather and document business, operational, and technical requirements.
• Facilitate workshops with stakeholders to define solution scope and success criteria.
• Create solution frameworks, process flows, and high-level architecture concepts.
• Ensure solutions are feasible, scalable, compliant, and aligned with enterprise standards.
• Serve as the primary liaison between business, product, technology, operations, and vendor teams.
• Drive consensus among cross-functional stakeholders.
• Communicate solution strategy, progress, risks, and recommendations to leadership.
• Manage stakeholder expectations throughout the solution lifecycle.
• Partner with Product Managers, Project Managers, Engineering, and Operations teams to implement solutions.
• Establish KPIs and success metrics for delivered solutions.
• Monitor performance and adoption after implementation.
• Identify opportunities for optimization and enhancement.
• Drive lessons learned and continuous improvement initiatives.
• Deliver solutions that achieve business outcomes and customer value.
• Improve operational efficiency and process effectiveness.
• Maintain strong stakeholder engagement and alignment.
• Meet delivery timelines and budget expectations.
• Drive measurable improvements through continuous optimization.

Skills

5+ years experience

Cross-functional leadership

Business process analysis

Translate complex business needs

Stakeholder management

Multitasking / prioritization

Job description

Humana Inc. is hiring a Solution Manager to define, design, and deliver end-to-end business and technology solutions that align with organizational goals.

You will bridge business stakeholders, product and technology teams, and external partners to ensure measurable value and effective implementation. You will lead solution development from concept to implementation, manage requirements, and balance customer needs with technical constraints while driving measurable outcomes and ongoing