Healthcare Solution Strategy Lead

Humana Inc; Santa Fe (NM); Remote; USD 126,000 - 174,000; Full time

Benefits offered by this job

Bonus incentive plan

Work from home

Job summary

Humana Inc. is seeking a Solution Manager to define, design, and deliver end-to-end business and technology solutions that align with customer, operational, and strategic goals.

The role bridges business, product, technology, and external partners to ensure value and actionable implementation. You will lead solution development from concept through implementation, balancing customer needs with business priorities and technical constraints.

Qualifications

• 5+ years of experience in solution management, product management, or related disciplines.
• Experience leading cross-functional initiatives in a matrixed environment.
• Strong business process analysis and requirements gathering capabilities.
• Ability to translate complex business needs into practical solutions.
• Excellent communication, presentation, and stakeholder management skills.
• Experience managing multiple priorities and initiatives simultaneously.

Responsibilities

• Identify business opportunities and translate them into scalable solution concepts.
• Develop solution roadmaps aligned with organizational strategy and objectives.
• Gather and document business, operational, and technical requirements.
• Facilitate workshops with stakeholders to define solution scope and success criteria.
• Create solution frameworks, process flows, and high-level architecture concepts.
• Serve as the primary liaison between business, product, technology, operations, and vendor teams.
• Partner with Product Managers, Project Managers, Engineering, and Operations teams to implement solutions.
• Establish KPIs and success metrics for delivered solutions.

Skills

Solution management experience

Cross-functional leadership

Business process analysis

Requirements gathering

Communication & stakeholder mgmt

Multi-priority management

Job description

Humana Inc. is seeking a Solution Manager to define, design, and deliver end-to-end business and technology solutions that align with customer, operational, and strategic goals.

The role bridges business, product, technology, and external partners to ensure value and actionable implementation. You will lead solution development from concept through implementation, balancing customer needs with business priorities and technical constraints.