Remote Healthcare Solution Manager, Strategy & Delivery

Humana Inc; Lincoln (NE); Remote; USD 126,000 - 174,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

Humana Inc. is seeking a Solution Manager to define, design, and deliver end-to-end business and technology solutions that align with customer, operational, and strategic objectives.

The role bridges business, product, technology, and external partners, leading solution development from concept to implementation while balancing customer needs, business priorities, and technical constraints.

Qualifications

• 5+ years of experience in solution management, product management, or related disciplines.
• Experience leading cross-functional initiatives in a matrixed environment.
• Strong business process analysis and requirements gathering capabilities.
• Ability to translate complex business needs into practical solutions.
• Excellent communication, presentation, and stakeholder management skills.
• Experience managing multiple priorities and initiatives simultaneously.

Responsibilities

• Identify opportunities and translate them into scalable solution concepts.
• Develop solution roadmaps aligned with organizational strategy and objectives.
• Evaluate market trends, customer needs, and competitive offerings to inform solution design.
• Gather and document business, operational, and technical requirements.
• Facilitate workshops with stakeholders to define scope and success criteria.
• Create solution frameworks, process flows, and high-level architecture concepts.
• Ensure solutions are feasible, scalable, compliant, and aligned with enterprise standards.
• Serve as the primary liaison between business, product, technology, operations, and vendor teams.
• Drive consensus among cross-functional stakeholders with competing priorities.
• Communicate solution strategy, progress, risks, and recommendations to leadership.
• Manage stakeholder expectations throughout the solution lifecycle.
• Partner with Product Managers, Project Managers, Engineering, and Operations teams to implement solutions.
• Establish KPIs and success metrics for delivered solutions.
• Monitor performance and adoption after implementation.
• Identify opportunities for optimization and enhancement.
• Drive lessons learned and continuous improvement initiatives.

Job description

Humana Inc. is seeking a Solution Manager to define, design, and deliver end-to-end business and technology solutions that align with customer, operational, and strategic objectives.

The role bridges business, product, technology, and external partners, leading solution development from concept to implementation while balancing customer needs, business priorities, and technical constraints.