Remote Pharmacy Care Support Specialist

ExactCare; New Jersey; À distance; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision benefits

401(k)

Paid time off

Résumé du poste

AnewHealth is seeking a Customer Support Specialist to bridge service gaps for PACE clients and facilities in partnership with network pharmacies. You will support enrollment, relay pharmacy benefit information, and help ensure timely medication delivery.

The role requires strong communication, healthcare familiarity, and the ability to coordinate multiple tasks in a remote setting. Schedule includes evenings and weekends with occasional travel.

Qualifications

• Minimum 2 years customer service experience, preferably healthcare.
• HS diploma required; strong computer proficiency.
• Ability to communicate effectively through written, verbal, and interpersonal skills.

Responsabilités

• Provides enrollment support for new PACE enrollees.
• Communicates pharmacy benefit information to network pharmacies.
• Coordinate facility discharges to ensure medication reconciliation and home delivery.
• Provides help desk support to network pharmacies.
• Educates PACE staff on CareKinesis and network pharmacy processes.

Connaissances

Communication skills

Customer service

Multitasking

Attention to detail

Professional communication

Formation

HS diploma

Outils

MS Office Suite

Description du poste

AnewHealth is seeking a Customer Support Specialist to bridge service gaps for PACE clients and facilities in partnership with network pharmacies. You will support enrollment, relay pharmacy benefit information, and help ensure timely medication delivery.

The role requires strong communication, healthcare familiarity, and the ability to coordinate multiple tasks in a remote setting. Schedule includes evenings and weekends with occasional travel.