Remote Pharmacy Access Advocate

Ascension; Indianapolis (IN); Remote; USD 42,000 - 52,000; Full time

Job summary

Ascension Pharmacy Services is seeking a remote Pharmacy Technician to support patient assistance programs, medication access, and foundation funding. You will communicate with patients, pharmacists, prescribers, and external partners to resolve access barriers while maintaining accurate records in a privacy-compliant remote environment.

The role requires PAP, PA, and foundation experience, a pharmacy tech credential, and at least a high school diploma or equivalent.

Qualifications

• Experience supporting Patient Assistance Programs (PAP), medication access, benefit investigations, and specialty prior authorizations.
• Knowledge of patient assistance resources, eligibility requirements, application processing, and foundation funding.
• Communicates with patients, pharmacists, prescribers, specialty pharmacies, and external assistance organizations to resolve medication access barriers.
• Maintains accurate patient records, verifies supporting documentation, and follows applicable privacy, regulatory, and program requirements.
• Strong organizational, communication, and follow-up skills to manage assistance applications, track approvals, and coordinate patient cases independently in a remote environment.

Responsibilities

• Support PAP processes and medication access programs.
• Coordinate and track eligibility and prior authorizations.
• Communicate with patients and healthcare providers to resolve access barriers.
• Ensure compliant documentation and privacy for patient records.

Skills

PAP experience

Medication access

Benefit investigations

Specialty prior authorizations

Patient communication

Documentation & privacy

Education

High School diploma or equivalent

1 year of relevant experience

Job description

Ascension Pharmacy Services is seeking a remote Pharmacy Technician to support patient assistance programs, medication access, and foundation funding. You will communicate with patients, pharmacists, prescribers, and external partners to resolve access barriers while maintaining accurate records in a privacy-compliant remote environment.

The role requires PAP, PA, and foundation experience, a pharmacy tech credential, and at least a high school diploma or equivalent.