Remote Pharmacist Technician Supervisor

Everise, Inc.; Town of Texas (WI); Hybrid; USD 58,000 - 72,000; Full time

Job summary

Everise, Inc. is seeking a Pharmacist Technician Supervisor to lead a fast-paced, work-from-home team serving Texas-based participants. You will coach staff, monitor performance, and ensure accuracy and regulatory compliance.

The role emphasizes KPI review, workflow optimization, and collaboration with Workforce Management and Learning & Development to drive continuous improvement. A High School Diploma or GED and 3+ years in PBM or healthcare ops are required, with Texas tech license preferred.

Qualifications

• High School Diploma or GED is required.
• 3+ years in PBM, specialty pharmacy, participant services, or healthcare operations.
• Previous leadership or quality experience preferred.

Responsibilities

• Direct, coach, and develop team members through regular 1:1 meetings.
• Manage staffing, schedules, queue performance, and workload balancing.
• Review KPIs including Quality, AHT, Productivity, Attendance, and SLA.
• Ensure HIPAA and CMS compliance and follow internal policies.
• Lead special projects and collaborate with cross-functional teams.

Skills

Leadership

Communication

Analytical thinking

Prioritization

Pharmacy systems

Excel

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office (Excel)

Job description

Everise, Inc. is seeking a Pharmacist Technician Supervisor to lead a fast-paced, work-from-home team serving Texas-based participants. You will coach staff, monitor performance, and ensure accuracy and regulatory compliance.

The role emphasizes KPI review, workflow optimization, and collaboration with Workforce Management and Learning & Development to drive continuous improvement. A High School Diploma or GED and 3+ years in PBM or healthcare ops are required, with Texas tech license preferred.