Remote Personal Shopper Concierge (Part-Time, 20-30 hrs)

The Fountain Group; United States; Remote; USD 28,000 - 40,000; Part time

Job summary

The Fountain Group is seeking a Concierge Assistant for a part-time remote role. You will act as a personal shopper and primary contact for our loyalty customers, curating carts, selecting items within budgets, and updating customers until delivery.

You’ll own each request end-to-end, coordinating Dashers, resolving issues, and ensuring customers feel supported by a dedicated personal assistant in a fast-moving pilot program.

Qualifications

• 2+ years in personal shopping or concierge work.
• Customer-facing experience / white glove support.
• Ability to juggle multiple concurrent customers and tasks.
• Strong judgment and taste for ambiguous requests.

Responsibilities

• Own customer requests end-to-end from scoping to fulfillment.
• Coordinate Dashers and resolve issues to ensure a personal-assistant experience.

Job description

The Fountain Group is seeking a Concierge Assistant for a part-time remote role. You will act as a personal shopper and primary contact for our loyalty customers, curating carts, selecting items within budgets, and updating customers until delivery.

You’ll own each request end-to-end, coordinating Dashers, resolving issues, and ensuring customers feel supported by a dedicated personal assistant in a fast-moving pilot program.