Remote Personal Lines Insurance Agent (P&C)

Qualfon; United States; Remote; USD 32,000 - 52,000; Full time

Job summary

Qualfon in the United States is seeking a service-focused professional to handle inbound inquiries and provide expert guidance on personal lines insurance products. This remote role demands balancing multiple systems and channels to deliver seamless experiences.

Responsibilities include engaging with members via phone, email, and other channels to assist with quotes, policies, billing, and changes; processing transactions; and maintaining regulatory compliance.

Qualifications

• High School diploma or GED required; some college preferred.
• At least 6 months of customer service experience and an active Property & Casualty or Personal Lines license.
• Strong communication, multitasking, and research skills with basic technical troubleshooting abilities.

Responsibilities

• Engage with members via phone, email, and other channels to assist with quotes, policies, billing, and changes.
• Process insurance transactions and maintain compliance with industry regulations.
• Collaborate with carriers and internal teams to resolve issues and meet performance metrics.

Skills

Customer service

Communication

Multitasking

Research

Technical troubleshooting

Education

High School diploma or GED

Job description

Qualfon in the United States is seeking a service-focused professional to handle inbound inquiries and provide expert guidance on personal lines insurance products. This remote role demands balancing multiple systems and channels to deliver seamless experiences.

Responsibilities include engaging with members via phone, email, and other channels to assist with quotes, policies, billing, and changes; processing transactions; and maintaining regulatory compliance.