Remote Personal Injury Ops & Performance Lead

Torticity; United States; Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability insurance

Flexible PTO and Discretionary Time Off

Job summary

A legal technology firm is seeking a Manager of Personal Injury Operations & Performance to enhance operational excellence through data analytics and process optimization. This role involves leading cross-functional teams, designing performance metrics, and ensuring compliance within a hybrid work environment. Candidates should have significant experience in law firm operations and a strong ability to manage projects using data insights. Remote opportunities are available for nationwide applicants.

Qualifications

• 6–8+ years of experience in personal injury law firm operations or related.
• Proven experience using data and metrics for operational improvements.
• Strong project and program management skills.

Responsibilities

• Oversee operational workflows ensuring efficiency and compliance.
• Lead design and implementation of process improvements.
• Analyze trends and synthesize data into insights for leadership.

Skills

Data analysis

Project management

Operational workflow design

Cross-functional leadership

Communication skills

Education

Bachelor’s degree

Advanced degree or JD

Tools

Excel

Tableau

Power BI

Job description

A legal technology firm is seeking a Manager of Personal Injury Operations & Performance to enhance operational excellence through data analytics and process optimization. This role involves leading cross-functional teams, designing performance metrics, and ensuring compliance within a hybrid work environment. Candidates should have significant experience in law firm operations and a strong ability to manage projects using data insights. Remote opportunities are available for nationwide applicants.