Remote Peer Support Specialist – Recovery & Connection

Solari, Inc.; Denver (CO); On-site; USD 27,083 - 29,880; Full time

Benefits offered by this job

Generous PTO

Health benefits

Hybrid schedule

Basic Life Insurance

401(k)

Job summary

Solari, Inc. is hiring a Remote Peer Support Specialist to provide empathetic, person‑first line support from home for Colorado residents. You will engage callers with mutuality, document interactions, and guide individuals toward hopeful, recovery‑oriented resources.

The role emphasizes compassionate communication, boundaries, and collaboration with clients, families, and community services, with a focus on dignity and non‑judgmental support.

Qualifications

• Experience in the field as a Peer/Recovery Support Specialist.
• Lived personal experience with recovery.
• One year of office volunteer or work experience required.
• Completion of Peer/Recovery Support Specialist Certification preferred but not required.
• GED / High School Diploma.

Responsibilities

• Promote excellent customer experience with individuals and families.
• Establish collaborative relationships with individuals served with respect and a non-judgmental attitude.
• Advocate for individuals and communicate preferences and needs.
• Help callers clarify situations and identify coping strategies.
• Promote recovery-based care emphasizing hope and empowerment.
• Provide information about other community services.
• Document services and interactions in the electronic health record.
• Identify crisis calls and connect to the crisis line.
• Operate within the scope of work for a behavioral health call center and contribute to initiatives.
• Perform other duties as assigned.

Skills

Empathy

Verbal communication

Professional boundaries

Recovery principles

HIPAA compliance

Education

GED / High School Diploma

Peer/Recovery Support Specialist Certification

Job description

Solari, Inc. is hiring a Remote Peer Support Specialist to provide empathetic, person‑first line support from home for Colorado residents. You will engage callers with mutuality, document interactions, and guide individuals toward hopeful, recovery‑oriented resources.

The role emphasizes compassionate communication, boundaries, and collaboration with clients, families, and community services, with a focus on dignity and non‑judgmental support.