Remote Pediatric Therapy Scheduling Coordinator

Socket.dev; Orlando (FL); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Nemours Children’s Health in Orlando, FL is seeking a Patient Scheduling Coordinator I (Therapy Services) to join our team. This full-time position primarily supports remote work with occasional on-site training and meetings, and involves answering calls and scheduling patients for physical, occupational, and speech therapy evaluations and sessions.

You will collect patient demographics and insurance information, liaise with referring doctors, hospitals and families, and help with quality

Qualifications

• Accurate and proficient scheduling of outpatient appointments for Therapeutic and Rehabilitation Services.
• Acts as a liaison between referring doctors, hospitals, insurance companies and patients/parents.
• Participation in Quality Assessment and Improvement programs within departmental and hospital contexts.

Responsibilities

• Accurate collection of patient demographics and insurance information; handling calls and scheduling for the Radiology Department.
• Take patient referrals by phone, electronically, walk-in, or mail.
• Enter information in referral log and adhere to response time guidelines.
• Communicate procedure prep information to families during scheduling process.
• Reply to voicemails within normal operating hours.
• Triage calls and transfer to the appropriate department or service.
• Other tasks as assigned by supervisor or manager.

Skills

Scheduling coordination

Healthcare experience

Medical terminology

Phone handling

Education

High School Diploma

Job description

Nemours Children’s Health in Orlando, FL is seeking a Patient Scheduling Coordinator I (Therapy Services) to join our team. This full-time position primarily supports remote work with occasional on-site training and meetings, and involves answering calls and scheduling patients for physical, occupational, and speech therapy evaluations and sessions.

You will collect patient demographics and insurance information, liaise with referring doctors, hospitals and families, and help with quality