Remote PCC Trainer & Office Ops Lead

Alpaca Audiology; Mountain Lakes (NJ); Remote; USD 50,000 - 70,000; Full time

Job summary

A hearing healthcare organization is seeking a PCC Trainer who will be the first point of contact for new hires. This role involves conducting trainings both in-person and remotely while managing scheduling and administrative tasks. The ideal candidate will have a high school diploma and relevant experience in office management, particularly in healthcare. Excellent communication skills and a willingness to travel are essential for this position. Full-time role available with competitive responsibilities.

Responsibilities

• Serve as a first point of contact for new hires and acquisitions.
• Conduct general training including remediation and new initiatives.
• Support development of content for presentations and tutorials.
• Schedule appointments and handle administrative tasks.
• Manage inventory tracking and record-keeping.

Skills

Front desk medical/sales field experience

Proficiency in Sycle, Amplifi

Understanding of company policies and culture

Ability to teach different learning styles

Familiarity with Zoom and Teams

Experience with word processing and database software

Excellent interpersonal skills

Excellent oral and written communication skills

Basic understanding of accounting procedures

Excellent organizational skills

Ability to manage multiple tasks

Detail oriented

Willingness to travel

Education

High school diploma or equivalent work experience

Associates degree in relevant field

Job description

A hearing healthcare organization is seeking a PCC Trainer who will be the first point of contact for new hires. This role involves conducting trainings both in-person and remotely while managing scheduling and administrative tasks. The ideal candidate will have a high school diploma and relevant experience in office management, particularly in healthcare. Excellent communication skills and a willingness to travel are essential for this position. Full-time role available with competitive responsibilities.