Remote Payor Change Specialist — Healthcare Billing & Access

Accendra Health; Olympia (WA); Remote; USD 21,000 - 35,000; Full time

Benefits offered by this job

Medical coverage

401(k)

PTO

Parental leave

Domestic partner benefits

Job summary

Accendra Health, a remote-friendly healthcare solutions provider, is seeking a Payor Change Coordinator to support patients, payors, branches, referral sources, and internal teams from home. You will ensure uninterrupted service during insurance changes, navigate payor requirements, and coordinate with multiple stakeholders to keep patient care moving forward.

The role emphasizes accuracy, patient communication, and collaboration across departments, with a focus on ensuring correct payor,

Qualifications

• High school diploma or equivalent.
• At least one year of related work experience.
• At least one year of medical billing experience.
• Familiarity with payor contractual requirements.
• English reading, writing, and speaking skills.

Responsibilities

• Process patient insurance and payor changes accurately and efficiently.
• Verify insurance coverage, eligibility requirements, and payor information by phone and online.
• Obtain verbal or written authorization for medical treatment from appropriate sources.
• Ensure the correct product and payor are used for services, equipment, and therapy.
• Verify that the appropriate allowable is recorded in accordance with payor contracts.
• Research and resolve account issues and billing documentation gaps.
• Review accounts to ensure open and future invoices are billed correctly.
• Coordinate with patients, branches, and referral sources for required testing.
• Notify patients and coordinate scheduling for required testing.

Skills

Strong communication skills

Attention to detail

Team collaboration

Education

High School Diploma

Tools

Microsoft Word

Excel

PowerPoint

Access

MS Project

Visio

Job description

Accendra Health, a remote-friendly healthcare solutions provider, is seeking a Payor Change Coordinator to support patients, payors, branches, referral sources, and internal teams from home. You will ensure uninterrupted service during insurance changes, navigate payor requirements, and coordinate with multiple stakeholders to keep patient care moving forward.

The role emphasizes accuracy, patient communication, and collaboration across departments, with a focus on ensuring correct payor,