Remote Payor Change Specialist

Accendra Health; Topeka (KS); Remote; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Disability coverage

Parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health is seeking a Payor Change Coordinator to work remotely from home across the US. You will verify insurance and payor changes, obtain necessary authorizations, and ensure correct payor information for services and equipment.

The role involves patient interaction, problem solving, and cross-team collaboration to keep care moving forward. Ideal candidates have at least one year in medical billing, strong attention to detail, and excellent communication skills.

Qualifications

• High school diploma or equivalent.
• At least one year of related work experience.
• At least one year of medical billing experience.
• Familiarity with payor contractual requirements.
• Strong verbal and written communication skills.

Responsibilities

• Process patient insurance and payor changes accurately and efficiently.
• Verify insurance coverage, eligibility requirements, and payor information by phone and online.
• Obtain verbal or written authorization for medical treatment from appropriate sources.
• Ensure the correct product and payor are used for services, equipment, and therapy.
• Verify that the appropriate allowable is recorded in accordance with payor contracts.
• Research and resolve account issues and billing documentation discrepancies.
• Review accounts to ensure open and future invoices are billed correctly.
• Coordinate with patients, branches, and referral sources to obtain required testing.
• Document account activity accurately in ACIS and other required systems.
• Support additional duties and projects as assigned.

Skills

Attention to detail

Verbal communication

Written communication

Multitasking

Problem solving

Team collaboration

Education

High school diploma or equivalent

Tools

MS Word

Excel

PowerPoint

Access

MS Project

Visio

Job description

Accendra Health is seeking a Payor Change Coordinator to work remotely from home across the US. You will verify insurance and payor changes, obtain necessary authorizations, and ensure correct payor information for services and equipment.

The role involves patient interaction, problem solving, and cross-team collaboration to keep care moving forward. Ideal candidates have at least one year in medical billing, strong attention to detail, and excellent communication skills.