Remote Payment Posting Specialist, Billing Accuracy

Digitech; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) Plan

Comprehensive benefits package

Job summary

Digitech, part of the Sarnova Family, seeks a Payment Workflow Specialist to ensure accurate posting of payments, review trip records, and correct discrepancies. You will conduct QA, respond to inquiries, and maintain HIPAA-compliant handling of patient information in a remote work environment.

The role emphasizes attention to detail, reconciliation tasks, and efficient resolution of posting issues, supporting outsourced billing services for EMS clients.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of experience in medical billing and basic accounting principles preferred.
• Strong experience with payment posting, deposit reconciliation, and refund research.
• Proficiency with Practice Management Systems (PMS).
• Ability to type at least 35 WPM and perform 10-key data entry (≥10,000 keystrokes/hour).
• Proficiency in Microsoft Excel (basic functions).
• Ability to read and interpret Explanation of Benefits (EOBs).
• Excellent time management and multitasking skills.
• Maintain confidentiality per HIPAA policies.

Responsibilities

• Review trips to verify payments post correctly and match contracts and patient responsibility.
• Correct posting errors and document changes for records.
• Review payments for trips sent to collections and report to agency.
• Conduct QA checks on payment posting processes and flagged trips.
• Investigate missing payments and update payment records.
• Respond to emails related to trip questions from internal/external associates.
• Investigate items flagged for non-posting due to missing EOBs.
• Respond to posting inquiries from clients, vendors, and internal teams.
• Maintain confidentiality and security of sensitive financial data per HIPAA.

Skills

Medical billing

Payment posting

Deposit reconciliation

Refund research

HIPAA compliance

Attention to detail

Time management

Multitasking

Education

High School Diploma or equivalent

Tools

Practice Management Systems (PMS)

Excel

Job description

Digitech, part of the Sarnova Family, seeks a Payment Workflow Specialist to ensure accurate posting of payments, review trip records, and correct discrepancies. You will conduct QA, respond to inquiries, and maintain HIPAA-compliant handling of patient information in a remote work environment.

The role emphasizes attention to detail, reconciliation tasks, and efficient resolution of posting issues, supporting outsourced billing services for EMS clients.