Remote Payment Onboarding Pro

One Inc; Northern (KY); Hybrid; USD 39,000 - 41,000; Full time

Job summary

One Inc is seeking a Payment Onboarding Specialist to coordinate document collection and merchant setup, ensuring a smooth onboarding and underwriting process. You will maintain reports, monitor progress, and collaborate with project managers to remove blockers for timely onboarding.

The role emphasizes attention to detail, analytical skills, and strong customer service, with remote work options and a focus on payment operations. Strong MS Excel and MS Office skills are highly valued.

Qualifications

• Bachelor’s degree in Business, PM or related field.
• Onboarding/merchant services experience preferred.
• Experience with Excel and MS Office.

Responsibilities

• Coordinate collection of documents for onboarding and merchant setup.
• Develop and maintain reports for Payment Operations and partners.
• Monitor project progress and address issues with stakeholders.
• Assist merchants and underwriting with onboarding and documentation.
• Coordinate with project managers to remove blockers and ensure timely onboarding.
• Maintain merchant files and ensure proper documentation of activity.

Skills

Attention to detail

Analytical skills

Communication skills

Strategic thinking

Time management

Multitasking

Project management

Education

Bachelor's degree

Tools

Excel

Microsoft Office

JIRA

Salesforce

Job description

One Inc is seeking a Payment Onboarding Specialist to coordinate document collection and merchant setup, ensuring a smooth onboarding and underwriting process. You will maintain reports, monitor progress, and collaborate with project managers to remove blockers for timely onboarding.

The role emphasizes attention to detail, analytical skills, and strong customer service, with remote work options and a focus on payment operations. Strong MS Excel and MS Office skills are highly valued.