Remote Patient Support Specialist (Entry-Level)

New Paradigm Staffing; Lorida (FL); Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Fully remote role

Career advancement opportunities

Job summary

New Paradigm Staffing is seeking an Entry-Level Patient Services Representative to join a fully remote healthcare staffing team. You will help patients navigate their healthcare journey, answer inquiries, and support clinical staff with empathy and attention to detail.

You will handle calls, emails, and portal messages, coordinate appointments, and document all communications while upholding HIPAA/privacy standards in a collaborative, growth-oriented environment.

Qualifications

• Experience providing patient-facing service is preferred.
• Ability to navigate healthcare questions with empathy.
• Proficiency with email and portal inquiries.

Responsibilities

• Answer patient inquiries via phone, email, and portal.
• Assist with appointment changes and general support.
• Document all interactions accurately.
• Maintain HIPAA privacy standards.
• Collaborate with clinical teams for patient care.

Skills

Customer service

Communication

Attention to detail

Remote work

Job description

New Paradigm Staffing is seeking an Entry-Level Patient Services Representative to join a fully remote healthcare staffing team. You will help patients navigate their healthcare journey, answer inquiries, and support clinical staff with empathy and attention to detail.

You will handle calls, emails, and portal messages, coordinate appointments, and document all communications while upholding HIPAA/privacy standards in a collaborative, growth-oriented environment.